Ticket / SOLEHUDIN
PERBAIKAN CUSTOMER BROADBAND A/N SOLEHUDIN
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 335Closed 322Resolved 11
Meta
Customer SOLEHUDINStatus closedPattern LOS / optical power high attenuation
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #720 | in_progress | MODEM LOSS A/N SITI NURLAELASARI |
| #719 | open | MODEM LOSS - AN ENI SORAYA |
| #709 | closed | MODEM LOSS A/N LINAWATI |
| #708 | closed | MODEM LOSS A/N KASIHATI TELAUMBANUA |
| #706 | closed | PERBAIKAN MODEM LOSS A/N INDRA KURNIAWAN |
| #703 | resolved | PERBAIKAN ODP 1.6.4/8 |
| #696 | closed | MODEM LOSS - A/N MUHAMMAD DODI |
| #690 | closed | MODEM LOSS A/N INAH KARSINAH |
| #688 | closed | Modem LOSS A/N SUDIRA JAIM |
| #686 | closed | PERBAIKAN MODEM LOSS A/N EUIS NURJANAH |
Raw JSON
{"id":20,"customer_id":14,"ticket_type":"broadband","eyzet_customer_id":"694676e2ee5d19001c3a49fe","eyzet_customer_name":"SOLEHUDIN","employee_id":0,"assigned_role":"subscriber","request_by":"Customer","topic_id":1,"subtopic_id":0,"channel_id":4,"subject":"PERBAIKAN CUSTOMER BROADBAND A/N SOLEHUDIN","description":"<p>1.LAPORAN CUSTOMER : Customer mengirimkan laporan melalui wa bahwa koneksi internet dilokasi tidak bisa digunakan</p>\r\n<p>2.PENANGANAN :</p>\r\n<ul>\r\n<li>Menanyakan kepada customer apakah terdapat indikatos loss merah pada modem</li>\r\n<li>Modem dilokasi loss dan sudah diinformasikan bahwa apabila terdapat indikator loss merah kemungkinan besar terjadi masalah pada kabelnya</li>\r\n<li>Menginformasikan kepada customer bahwa akan dijadwalkan untuk dilakukan perbaikan di esok hari<img class=\"aligncenter\" style=\"max-width: 100%;height: auto\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/SOLEHUDIN.jpeg\" alt=\"Attachment\" /></li>\r\n</ul>","status":"closed","priority":"medium","created_by":5,"created_at":"2026-02-03 22:06:12","updated_at":"2026-04-12 09:33:04","last_activity":"2026-04-12 09:33:04","company_name":"SOLEHUDIN","topic_name":"Technical","subtopic_name":"","channel_name":"Direct Info","status_label":"Closed","employee_name":"","reply_count":1,"assignees":[]}