Ticket / SOLEHUDIN
MODEM LOSS - AN SOLEHUDIN
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 667Closed 636Resolved 12
Meta
Customer SOLEHUDINStatus closedPattern LOS / optical power high attenuation
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1304 | in_progress | MODEM LOSS A/N NINING SUNINGSIH |
| #1303 | open | Modem mmengalami LOSS A/N ATIK NIRMALASARI |
| #1302 | open | Modem mmengalami LOSS A/N AHMAD PRIYANTO |
| #1301 | in_progress | MODEM LOSS A/N CHOIRIAH HERMAWAN |
| #1299 | in_progress | MODEM LOSS AN FAYZA NURSALSABILA PUTRI |
| #1298 | closed | MODEM LOSS AN FAYZA NURSALSABILA PUTRI |
| #1297 | in_progress | MODEM LOSS AN MOCH RIZKI |
| #1296 | in_progress | MODEM LOSS AN SINTA DELLA |
| #1295 | in_progress | MODEM LOSS AN POS PONDOK KENCANA |
| #1292 | closed | MAIN LINK DOWN ALAMNGARIUNG RESORT |
Raw JSON
{"id":149,"customer_id":71,"ticket_type":"broadband","eyzet_customer_id":"122025000414@btr.net","eyzet_customer_name":"SOLEHUDIN","employee_id":0,"assigned_role":"subscriber","request_by":"SOLEHUDIN","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"MODEM LOSS - AN SOLEHUDIN","description":"<p>Menerima laporan kembali dari customer broadband an SOLEHUDIN ,terjadi modem loss namun pada eyzet customer terpantau online</p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" style=\"max-width: 100%;height: 274px\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/Screenshot-2026-02-24-125218.png\" alt=\"Attachment\" width=\"463\" /></p>\r\n<p> </p>","status":"closed","priority":"medium","created_by":25,"created_at":"2026-02-24 12:56:49","updated_at":"2026-04-12 09:33:05","last_activity":"2026-04-12 09:33:05","company_name":"SOLEHUDIN","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"","reply_count":1,"assignees":[{"type":"role","value":"subscriber","display_name":"TS"},{"type":"role","value":"freelance","display_name":"FREELANCE"}],"images":"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/Screenshot-2026-02-24-125218.png, http://portaljagad.rafatek.net/wp-content/uploads/2026/02/1000429972.jpg","replies":[{"id":220,"user_id":21,"display_name":"Dimas Freelance","reply_text":"Terjadi mati d odp sbntar dan sudah aman kembali\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" style=\"max-width: 100%;height: auto\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/1000429972.jpg\" alt=\"Attachment\" /></p>\r\n ","created_at":"2026-02-24 13:07:09"}]}