Ticket / CHANDRA KURNIAWAN
Modem mmengalami LOSS A/N CHANDRA KURNIAWAN
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 667Closed 636Resolved 12
Meta
Customer CHANDRA KURNIAWANStatus closedPattern LOS / optical power high attenuation
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1304 | in_progress | MODEM LOSS A/N NINING SUNINGSIH |
| #1303 | open | Modem mmengalami LOSS A/N ATIK NIRMALASARI |
| #1302 | open | Modem mmengalami LOSS A/N AHMAD PRIYANTO |
| #1301 | in_progress | MODEM LOSS A/N CHOIRIAH HERMAWAN |
| #1299 | in_progress | MODEM LOSS AN FAYZA NURSALSABILA PUTRI |
| #1298 | closed | MODEM LOSS AN FAYZA NURSALSABILA PUTRI |
| #1297 | in_progress | MODEM LOSS AN MOCH RIZKI |
| #1296 | in_progress | MODEM LOSS AN SINTA DELLA |
| #1295 | in_progress | MODEM LOSS AN POS PONDOK KENCANA |
| #1292 | closed | MAIN LINK DOWN ALAMNGARIUNG RESORT |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #1274 | closed | MODEM LOSS A/N Chandra Kurniawan |
Raw JSON
{"id":1188,"customer_id":645,"ticket_type":"broadband","eyzet_customer_id":"211218sv9r20","eyzet_customer_name":"CHANDRA KURNIAWAN","employee_id":16,"assigned_role":"subscriber","request_by":"CHANDRA KURNIAWAN","topic_id":5,"subtopic_id":0,"channel_id":1,"subject":"Modem mmengalami LOSS A/N CHANDRA KURNIAWAN","description":"<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/09/brave_screenshot_web.whatsapp.com_.png\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p> </p>","status":"closed","priority":"medium","created_by":32,"created_at":"2026-09-26 14:51:51","updated_at":"2026-09-27 19:57:00","last_activity":"2026-09-27 19:57:00","company_name":"CHANDRA KURNIAWAN","topic_name":"Other","subtopic_name":"","channel_name":"WhatsApp","status_label":"Closed","employee_name":"M Fikri Firdaus","reply_count":3,"assignees":[{"type":"employee","value":"16","display_name":"M Fikri Firdaus"},{"type":"role","value":"subscriber","display_name":"TS"}],"images":"https://portaljagad.rafatek.net/wp-content/uploads/2026/09/brave_screenshot_web.whatsapp.com_.png, https://portaljagad.rafatek.net/wp-content/uploads/2026/09/WhatsApp-Image-2026-09-27-at-14.10.27-5.jpeg","replies":[{"id":2804,"user_id":32,"display_name":"Afifah Indriyani","reply_text":"<strong>Schedule Created</strong><br>• Scheduled Date: September 26, 2026 3:00 pm<br>• Created By: Afifah Indriyani<br>• Assigned To: M Fikri Firdaus, TS","created_at":"2026-09-26 15:00:20"},{"id":2822,"user_id":0,"display_name":"","reply_text":"Tiket ini secara otomatis dijadwalkan ulang ke tanggal September 27, 2026 oleh sistem karena status sebelumnya belum selesai.","created_at":"2026-09-26 21:11:32"},{"id":2855,"user_id":32,"display_name":"Afifah Indriyani","reply_text":"<ul>\r\n<li>Telah dilakukan pengecekan oleh tim teknis</li>\r\n<li>Ditemukan masalah pada kabel dan tidak ketemu titik putusnya sehingga ditarikkan kabel baru</li>\r\n<li>Saat ini customer telah online kembali</li>\r\n</ul>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/09/WhatsApp-Image-2026-09-27-at-14.10.27-5.jpeg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p> </p>","created_at":"2026-09-27 19:56:53"}]}