Ticket / ALAM NGARIUNG RESORT
PENGECEKAN LINK BACK UP ALAMNGARIUNG
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 36Closed 35Resolved 0
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Customer ALAM NGARIUNG RESORTStatus closedPattern Backbone cable / fiber cut
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #697 | in_progress | INFRASTRUKTUR KABEL BACKBONE SUNDA KELAPA |
| #658 | closed | MODEM LOSS A/N SAYIDAH |
| #651 | closed | BACKBONE KARADENAN TO IATECH DOWN |
| #626 | closed | KABEL PUTUS - AN RAHMA WULANDARI |
| #613 | closed | KABEL PUTUS - AN ROHMAH AZAHRA |
| #609 | closed | BACKBONE SINDANG BARANG - ABANET OFFLINE |
| #607 | closed | PERBAIKAN BACKCBONE - LALADON TO EMPANG |
| #600 | closed | KONEKSI ON-OFF - AN FERA ERLINDA |
| #591 | closed | JALUR BACKBONE SINBAR TO CILEBUT DOWN |
| #561 | closed | KABEL PUTUS - AN RATNAWATI RIZKI |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #705 | in_progress | PROJECT INSTALLASI CCTV ALAM NGARIUNG |
| #644 | closed | PENGECEKAN AP OUTDOOR DAUN OFFLINE |
| #643 | closed | MODEM KAMAR MERATUS LOSS |
| #641 | closed | ONU CAMPERVAN OFFLINE |
| #625 | closed | PENGECEKAN AP OUTDOOR KITCHEN |
| #622 | closed | ONU MESS LOSS |
| #596 | closed | PENGECEKAN MODEM LOSS DIKAMAR KUTAI |
| #529 | closed | PERBAIKAN MODEM POS SATPAM ALAM NGARIUNG |
| #524 | closed | PENGECEKAN LINK BACKUP ALAM NGARIUNG |
| #523 | closed | PERBAIKAN BACKBONE - PT ALAM NGARIUNG SEJAHTERA |
Raw JSON
{"id":125,"customer_id":3,"ticket_type":"corporate","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":0,"assigned_role":"subscriber","request_by":"BUDI","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"PENGECEKAN LINK BACK UP ALAMNGARIUNG","description":"<p class=\"_aupe copyable-text x15bjb6t x1n2onr6\"><span class=\"_aupe copyable-text xkrh14z\">Saat ini jalur backbone Empang – Gang Oding terpantau down akibat CUT FO. Berdasarkan informasi dari tim di lokasi, gangguan tersebut disebabkan oleh kabel yang terputus akibat pekerjaan dari pihak PUPR, sehingga link utama Alamngariung mengalami down.</span></p>\r\n<p class=\"_aupe copyable-text x15bjb6t x1n2onr6\"><span class=\"_aupe copyable-text xkrh14z\">Selain itu, terpantau bahwa link backup Alamngariung (Star Net) juga dalam kondisi down. Sehubungan dengan hal tersebut, tim akan melakukan pengecekan ke lokasi untuk memastikan kondisi modem backup serta memastikan apakah terdapat loss pada link cadangan tersebut.<img class=\"aligncenter\" style=\"max-width: 100%;height: 203px\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/jn-1.png\" alt=\"Attachment\" width=\"307\" /></span></p>","status":"closed","priority":"high","created_by":7,"created_at":"2026-02-18 18:19:59","updated_at":"2026-02-18 21:30:39","last_activity":"2026-02-18 21:30:39","company_name":"ALAM NGARIUNG RESORT","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"","reply_count":3,"assignees":[{"type":"role","value":"subscriber","display_name":"TS"},{"type":"role","value":"freelance","display_name":"FREELANCE"}]}