Ticket / JOHANNES HUTAGALUNG
Modem error A/N JOHANNES HUTAGALUNG
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 667Closed 636Resolved 12
Meta
Customer JOHANNES HUTAGALUNGStatus in_progressPattern LOS / optical power high attenuation
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1304 | in_progress | MODEM LOSS A/N NINING SUNINGSIH |
| #1303 | open | Modem mmengalami LOSS A/N ATIK NIRMALASARI |
| #1302 | open | Modem mmengalami LOSS A/N AHMAD PRIYANTO |
| #1301 | in_progress | MODEM LOSS A/N CHOIRIAH HERMAWAN |
| #1299 | in_progress | MODEM LOSS AN FAYZA NURSALSABILA PUTRI |
| #1298 | closed | MODEM LOSS AN FAYZA NURSALSABILA PUTRI |
| #1297 | in_progress | MODEM LOSS AN MOCH RIZKI |
| #1296 | in_progress | MODEM LOSS AN SINTA DELLA |
| #1295 | in_progress | MODEM LOSS AN POS PONDOK KENCANA |
| #1292 | closed | MAIN LINK DOWN ALAMNGARIUNG RESORT |
Related by customer
| ID | Status | Subject |
|---|
Raw JSON
{"id":1279,"customer_id":703,"ticket_type":"broadband","eyzet_customer_id":"122026090032","eyzet_customer_name":"JOHANNES HUTAGALUNG","employee_id":14,"assigned_role":"subscriber","request_by":"JOHANNES HUTAGALUNG","topic_id":1,"subtopic_id":0,"channel_id":1,"subject":"Modem error A/N JOHANNES HUTAGALUNG","description":"<p>Di eyzet tidak terpantau redaman pada modem<br />Modem tidak mengalami loss<br />Akan kami jadwalkan tim teknis ke lokasi</p>","status":"in_progress","priority":"medium","created_by":32,"created_at":"2026-10-03 11:45:18","updated_at":"2026-10-06 05:33:04","last_activity":"2026-10-03 11:45:56","company_name":"JOHANNES HUTAGALUNG","topic_name":"Technical","subtopic_name":"","channel_name":"WhatsApp","status_label":"In Progress","employee_name":"Ronald Maradona","reply_count":0,"assignees":[{"type":"employee","value":"14","display_name":"Ronald Maradona"},{"type":"role","value":"subscriber","display_name":"TS"}],"images":"","replies":[]}