Ticket / ALAM NGARIUNG RESORT
PENGECEKAN BACKUP ALAMNGARIUNG
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 144Closed 138Resolved 4
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Customer ALAM NGARIUNG RESORTStatus closedPattern ONU online but no internet
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #714 | open | SURVEY RECONNECT - AN ELISA VIONI |
| #704 | in_progress | PENGECEKAN ODP.1.6.6/8 BANTAR KEMANG |
| #699 | resolved | PERBAIKAN BROADBAND A/N RENI NURAENI |
| #687 | closed | SSID TIDAK TERBACA |
| #682 | closed | PON BLINKING A/N SRI LESTARI |
| #681 | closed | TIDAK BISA KONEK KE TV a/n NOVI NURHAYATI |
| #678 | closed | MODEM OFFLINE A/N SRI LESTARI |
| #668 | closed | PERGANTIAN PERANGKAT (CONVERTER) |
| #667 | closed | PEMINDAHAN LOKASI MODEM |
| #663 | closed | PENGECEKAN CISASAH |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #705 | in_progress | PROJECT INSTALLASI CCTV ALAM NGARIUNG |
| #644 | closed | PENGECEKAN AP OUTDOOR DAUN OFFLINE |
| #643 | closed | MODEM KAMAR MERATUS LOSS |
| #641 | closed | ONU CAMPERVAN OFFLINE |
| #625 | closed | PENGECEKAN AP OUTDOOR KITCHEN |
| #622 | closed | ONU MESS LOSS |
| #596 | closed | PENGECEKAN MODEM LOSS DIKAMAR KUTAI |
| #529 | closed | PERBAIKAN MODEM POS SATPAM ALAM NGARIUNG |
| #524 | closed | PENGECEKAN LINK BACKUP ALAM NGARIUNG |
| #523 | closed | PERBAIKAN BACKBONE - PT ALAM NGARIUNG SEJAHTERA |
Raw JSON
{"id":218,"customer_id":3,"ticket_type":"corporate","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":13,"assigned_role":"subscriber","request_by":"BUDI","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"PENGECEKAN BACKUP ALAMNGARIUNG","description":"<ul>\r\n<li style=\"list-style-type: none\">\r\n<ul>\r\n<li>Saat ini terpantau down untuk backup alamngariung</li>\r\n<li>Karena hal ini sering kali terjadi akan dilakukan pengecekan ke lokasi</li>\r\n<li>Sudah di koordinasikan dengan tim (ridwan)\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/03/anb.png\" border=\"0\" alt=\"anb.png\" style=\"max-width: 100%;height: auto;border-radius: 4px\" /></p>\r\n<p> </p>\r\n</li>\r\n</ul>\r\n</li>\r\n</ul>","status":"closed","priority":"medium","created_by":7,"created_at":"2026-03-04 12:04:51","updated_at":"2026-03-07 08:26:40","last_activity":"2026-03-07 08:26:40","company_name":"ALAM NGARIUNG RESORT","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Muhammad Ridwan","reply_count":1,"assignees":[{"type":"employee","value":"13","display_name":"Muhammad Ridwan"},{"type":"employee","value":"14","display_name":"Ronald Maradona"},{"type":"role","value":"subscriber","display_name":"TS"}]}