Ticket / MOCHAMAD FADILLAH HUSEN
PERBAIKAN MODEM LOSS A/N MOCHAMAD FADILLAH HUSEN
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 667Closed 636Resolved 12
Meta
Customer MOCHAMAD FADILLAH HUSENStatus closedPattern LOS / optical power high attenuation
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1304 | in_progress | MODEM LOSS A/N NINING SUNINGSIH |
| #1303 | open | Modem mmengalami LOSS A/N ATIK NIRMALASARI |
| #1302 | open | Modem mmengalami LOSS A/N AHMAD PRIYANTO |
| #1301 | in_progress | MODEM LOSS A/N CHOIRIAH HERMAWAN |
| #1299 | in_progress | MODEM LOSS AN FAYZA NURSALSABILA PUTRI |
| #1298 | closed | MODEM LOSS AN FAYZA NURSALSABILA PUTRI |
| #1297 | in_progress | MODEM LOSS AN MOCH RIZKI |
| #1296 | in_progress | MODEM LOSS AN SINTA DELLA |
| #1295 | in_progress | MODEM LOSS AN POS PONDOK KENCANA |
| #1292 | closed | MAIN LINK DOWN ALAMNGARIUNG RESORT |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #1224 | closed | MODEM LOSS A/N MOCHAMAD FADILLAH HUSEN |
Raw JSON
{"id":243,"customer_id":148,"ticket_type":"broadband","eyzet_customer_id":"cs2021000052@xtn.net","eyzet_customer_name":"MOCHAMAD FADILLAH HUSEN","employee_id":0,"assigned_role":"subscriber","request_by":"MOCHAMAD FADILLAH HUSEN","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"PERBAIKAN MODEM LOSS A/N MOCHAMAD FADILLAH HUSEN","description":"<ul>\r\n<li>Customer melaporankan jika koneksi di lokasi bermasalah dan terdapat indikator loss merah menyala pada modemnya<br />\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/03/Screenshot-2026-03-08-at-8.06.15-PM.png\" border=\"0\" alt=\"Attachment\" width=\"624\" style=\"max-width: 100%;height: 195px\" /></p>\r\n<p> </p>\r\n</li>\r\n</ul>","status":"closed","priority":"medium","created_by":3,"created_at":"2026-03-08 20:06:42","updated_at":"2026-04-12 09:33:06","last_activity":"2026-04-12 09:33:06","company_name":"MOCHAMAD FADILLAH HUSEN","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"","reply_count":2,"assignees":[{"type":"role","value":"subscriber","display_name":"TS"}],"images":"http://portaljagad.rafatek.net/wp-content/uploads/2026/03/Screenshot-2026-03-08-at-8.06.15-PM.png, http://portaljagad.rafatek.net/wp-content/uploads/2026/03/9861.jpg, http://portaljagad.rafatek.net/wp-content/uploads/2026/03/qaz.png","replies":[{"id":387,"user_id":14,"display_name":"Ronald Maradona","reply_text":"<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/03/9861.jpg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\nproblem kabel banding di odp\r\n\r\ndisambung ulang petskor nya\r\n\r\n,redaman -20\r\n\r\nmodem aktif lagi","created_at":"2026-03-09 10:41:08"},{"id":391,"user_id":20,"display_name":"Keysha","reply_text":"<p>Informasi dari customer A/N MOCHAMAD FADILLAH HUSEN koneksi di lokasi saat ini sudah tidak mengalami gangguan dan sudah dilakukan perbaikan oleh tim ke lokasi customer</p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/03/qaz.png\" border=\"0\" alt=\"Attachment\" width=\"478\" style=\"max-width: 100%;height: 331px\" /></p>\r\n<p> </p>","created_at":"2026-03-09 12:13:41"}]}