Ticket / ALAM NGARIUNG RESORT
MODEM OUTDOOR LOSS MERAH
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 667Closed 636Resolved 12
Meta
Customer ALAM NGARIUNG RESORTStatus closedPattern LOS / optical power high attenuation
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1304 | in_progress | MODEM LOSS A/N NINING SUNINGSIH |
| #1303 | open | Modem mmengalami LOSS A/N ATIK NIRMALASARI |
| #1302 | open | Modem mmengalami LOSS A/N AHMAD PRIYANTO |
| #1301 | in_progress | MODEM LOSS A/N CHOIRIAH HERMAWAN |
| #1299 | in_progress | MODEM LOSS AN FAYZA NURSALSABILA PUTRI |
| #1298 | closed | MODEM LOSS AN FAYZA NURSALSABILA PUTRI |
| #1297 | in_progress | MODEM LOSS AN MOCH RIZKI |
| #1296 | in_progress | MODEM LOSS AN SINTA DELLA |
| #1295 | in_progress | MODEM LOSS AN POS PONDOK KENCANA |
| #1292 | closed | MAIN LINK DOWN ALAMNGARIUNG RESORT |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #1292 | closed | MAIN LINK DOWN ALAMNGARIUNG RESORT |
| #1251 | closed | PERBAIKAN KABEL PUTUS ALAM NGARIUNG RESORT |
| #1187 | closed | PENGECEKAN CCTV ALAM NGARIUNG |
| #1180 | closed | PENGECEKAN MODEM LOSS POS SECURITY 21/09/2026 |
| #1179 | closed | PENGECEKAN ONU LOSS DI MESS ALAMNGARIUNG 20/09/2026 |
| #1178 | closed | PENGECEKAN FO CUT DI ALAMNGARIUNG 18/09/2026 |
| #1177 | closed | PENGECEKAN MODEM LOSS BATAK KARO 30/08/2026 |
| #1176 | closed | PENGGANTIAN ONU UNTUK OUTDOOR ADILUHUNG 28/08/2026 |
| #1175 | closed | PENGECEKAN MODEM LOSS KAMAR PRASANTRI 24/08/2026 |
| #1174 | closed | PENGECEKAN OUTDOOR ALAMNGARIUNG 8/08/2026 |
Raw JSON
{"id":251,"customer_id":3,"ticket_type":"corporate","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":10,"assigned_role":"subscriber","request_by":"BUDI","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"MODEM OUTDOOR LOSS MERAH","description":"<ul>\r\n<li>Mendapatkan Informasi dari Alam Ngariung bahwa modem di lokasi loss merah</li>\r\n</ul>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/03/ALAM.png\" border=\"0\" alt=\"Attachment\" width=\"348\" style=\"max-width: 100%;height: 721px\" /></p>\r\n<p> </p>","status":"closed","priority":"medium","created_by":20,"created_at":"2026-03-10 14:06:26","updated_at":"2026-04-14 18:25:04","last_activity":"2026-04-14 18:25:04","company_name":"ALAM NGARIUNG RESORT","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Dede Doni","reply_count":3,"assignees":[{"type":"employee","value":"10","display_name":"Dede Doni"},{"type":"role","value":"subscriber","display_name":"TS"}],"images":"http://portaljagad.rafatek.net/wp-content/uploads/2026/03/ALAM.png, https://portaljagad.rafatek.net/wp-content/uploads/2026/04/WhatsApp-Image-2026-04-14-at-18.24.35.jpeg","replies":[{"id":420,"user_id":1,"display_name":"fatwarachman","reply_text":"<p>ini bagaimana updatenya?</p>","created_at":"2026-03-14 04:51:57"},{"id":549,"user_id":2,"display_name":"Septi Hariyani","reply_text":"<p>tim, tiket ini sudah ada updatenya kah?</p>","created_at":"2026-04-06 14:40:34"},{"id":657,"user_id":5,"display_name":"Muhammad Naufal Iskandar","reply_text":"<p>MODEM DAN AP SUDAH TERPANTAU ONLINE</p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/WhatsApp-Image-2026-04-14-at-18.24.35.jpeg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p> </p>","created_at":"2026-04-14 18:24:54"}]}