Ticket / ALAM NGARIUNG RESORT
MANAGE SERVICE ALAM NGARIUNG
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 96Closed 89Resolved 1
Meta
Customer ALAM NGARIUNG RESORTStatus closedPattern General connectivity / misc
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1029 | in_progress | GANTI MODEM AN SAEPUDIN HAMZAH |
| #998 | open | PENCABUTAN MODEM (UNSUBSCRIBE) AN ANISSA ZULHIJAH |
| #992 | open | DISMANTLE PERANGKAT - NOVIANSYAH TIAN |
| #991 | open | DISMANTLE PERANGKAT - HERA WATI |
| #990 | open | DISMANTLE PERANGKAT - LISDA JUNIWANTI |
| #977 | closed | ADAPTOR EROR A/N POS PULO EMPANG |
| #969 | closed | SURVEI LOKASI BARU POP PADJAJARAN |
| #967 | in_progress | Terminasi Calon Mitra Ciapus AN. Ramdani, Kamis 30 Juli 2026 |
| #921 | closed | KONEKSI OFF |
| #904 | closed | PON BLINKING - LIANA SULIS |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #972 | closed | PENGECEKAN FO CUT DI ALAM NGARIUNG |
| #950 | closed | PENGECEKAN MODEM LOSS KAMAR SASAK |
| #949 | closed | PENGECEKAN LINK ALAMNGARIUNG |
| #921 | closed | KONEKSI OFF |
| #894 | closed | MANAGE SERVICE - PT ALAM NGARIUNG |
| #771 | closed | MODEM LOSS KAMAR KADAKA |
| #765 | closed | PENGECEKAN AP OUDOOR |
| #740 | closed | PENGECEKAN MODEM LOSS POS SATPAM |
| #705 | closed | PROJECT INSTALLASI CCTV ALAM NGARIUNG |
| #644 | closed | PENGECEKAN AP OUTDOOR DAUN OFFLINE |
Raw JSON
{"id":280,"customer_id":3,"ticket_type":"corporate","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":5,"assigned_role":"noc","request_by":"BUDI","topic_id":1,"subtopic_id":0,"channel_id":1,"subject":"MANAGE SERVICE ALAM NGARIUNG","description":"<p>Tanggal 17 Maret 2026 melakukan penjadwalan manage service ke ALAM NGARIUNG dengan team yang bertugas yaitu <span class=\"dwr-mention\">@Muhammad Naufal Iskandar</span> </p>\r\n<p> </p>","status":"closed","priority":"medium","created_by":5,"created_at":"2026-03-17 11:19:06","updated_at":"2026-03-18 14:43:41","last_activity":"2026-03-18 14:43:41","company_name":"ALAM NGARIUNG RESORT","topic_name":"Technical","subtopic_name":"","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Muhammad Naufal Iskandar","reply_count":2,"assignees":[{"type":"employee","value":"5","display_name":"Muhammad Naufal Iskandar"},{"type":"role","value":"noc","display_name":"NOC"}],"images":"http://portaljagad.rafatek.net/wp-content/uploads/2026/03/photo_2026-03-18-14.26.59.jpeg, http://portaljagad.rafatek.net/wp-content/uploads/2026/03/photo_2026-03-18-14.27.09.jpeg, http://portaljagad.rafatek.net/wp-content/uploads/2026/03/photo_2026-03-18-14.29.58.jpeg, http://portaljagad.rafatek.net/wp-content/uploads/2026/03/photo_2026-03-18-14.30.01.jpeg, http://portaljagad.rafatek.net/wp-content/uploads/2026/03/photo_2026-03-18-14.30.03.jpeg, http://portaljagad.rafatek.net/wp-content/uploads/2026/03/photo_2026-03-18-14.30.06.jpeg, http://portaljagad.rafatek.net/wp-content/uploads/2026/03/photo_2026-03-18-14.30.09.jpeg","replies":[{"id":452,"user_id":5,"display_name":"Muhammad Naufal Iskandar","reply_text":"<p>Kegiatan : Manage service di ALAM NGARIUNG</p>\r\n<ol>\r\n<li>Melakukan uji koneksi dilokasi</li>\r\n</ol>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/03/photo_2026-03-18-14.26.59.jpeg\" border=\"0\" alt=\"Attachment\" width=\"358\" style=\"max-width: 100%;height: 233px\" /></p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/03/photo_2026-03-18-14.27.09.jpeg\" border=\"0\" alt=\"Attachment\" width=\"360\" style=\"max-width: 100%;height: 234px\" /></p>\r\n<p> 2. Cek Ap ruijie dilokasi online atau tidak<br /> </p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/03/photo_2026-03-18-14.29.58.jpeg\" border=\"0\" alt=\"Attachment\" width=\"369\" style=\"max-width: 100%;height: 240px\" /></p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/03/photo_2026-03-18-14.30.01.jpeg\" border=\"0\" alt=\"Attachment\" width=\"360\" style=\"max-width: 100%;height: 234px\" /></p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/03/photo_2026-03-18-14.30.03.jpeg\" border=\"0\" alt=\"Attachment\" width=\"350\" style=\"max-width: 100%;height: 228px\" /></p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/03/photo_2026-03-18-14.30.06.jpeg\" border=\"0\" alt=\"Attachment\" width=\"338\" style=\"max-width: 100%;height: 220px\" /></p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/03/photo_2026-03-18-14.30.09.jpeg\" border=\"0\" alt=\"Attachment\" width=\"336\" style=\"max-width: 100%;height: 219px\" /></p>\r\n<p> </p>\r\n<p> </p>\r\n<p> </p>","created_at":"2026-03-18 14:32:33"},{"id":453,"user_id":5,"display_name":"Muhammad Naufal Iskandar","reply_text":"<p>Kendala di lokasi yaitu : </p>\r\n<ol>\r\n<li>Modem starnet terpantau blinking, ticket perbaikan sudah di buat dan sudah di assign ke <span class=\"dwr-mention\">@Ardani Sadid Khairullah</span> </li>\r\n<li>Modem rafatek rentan mati jika tersenggol, sehingga perlu dilakukan pergantian modem dan adptor lalu akan di lakukan pergantian modem oleh team teknisi</li>\r\n</ol>","created_at":"2026-03-18 14:35:35"}]}