Ticket / ALAM NGARIUNG RESORT
MODEM STARNET TERPANTAU BLINKING
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 206Closed 200Resolved 3
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Customer ALAM NGARIUNG RESORTStatus closedPattern ONU online but no internet
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1030 | in_progress | PERBAIKAN JALUR PON 10 PENGKOLAN |
| #1026 | closed | PERBAIKAN BROADBAND A/N ADE LILIS ROHANA |
| #1025 | in_progress | ONU HUBIN dan PERPUSTAKAAN |
| #1016 | closed | PERBAIKAN BROADBAND A/N LILIS ROHANA |
| #1015 | in_progress | PERBAIKAN BROADBAND A/N ANDRIYANA/NUNUNG |
| #1010 | closed | PERBAIKAN BROADBAND A/N SUMARNI PUPUT |
| #1009 | closed | PERBAIKAN BROADBAND A/N LUSI YANTI |
| #1008 | closed | PERBAIKAN BROADBAND A/N MELA AYU LESTARI |
| #1005 | closed | PERBAIKAN BROADBAND A/N AMINATUL ROSIDAH |
| #1001 | closed | PERBAIKAN BROADBAND A/N NURHANI SUPANGKAT |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #972 | closed | PENGECEKAN FO CUT DI ALAM NGARIUNG |
| #950 | closed | PENGECEKAN MODEM LOSS KAMAR SASAK |
| #949 | closed | PENGECEKAN LINK ALAMNGARIUNG |
| #921 | closed | KONEKSI OFF |
| #894 | closed | MANAGE SERVICE - PT ALAM NGARIUNG |
| #771 | closed | MODEM LOSS KAMAR KADAKA |
| #765 | closed | PENGECEKAN AP OUDOOR |
| #740 | closed | PENGECEKAN MODEM LOSS POS SATPAM |
| #705 | closed | PROJECT INSTALLASI CCTV ALAM NGARIUNG |
| #644 | closed | PENGECEKAN AP OUTDOOR DAUN OFFLINE |
Raw JSON
{"id":284,"customer_id":3,"ticket_type":"corporate","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":8,"assigned_role":"subscriber","request_by":"BUDI","topic_id":1,"subtopic_id":0,"channel_id":4,"subject":"MODEM STARNET TERPANTAU BLINKING","description":"<ol>\r\n<li>\r\n<p> Melakukan laporan bahwa modem starnet di alam ngariung terpantau blinking</p>\r\n</li>\r\n<li>Jika dari sisi starnet tidak ada masalah, segera kirim teknisi ke lokasi untuk dilakukan pengecekan jalur</li>\r\n</ol>\r\n<p> </p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/03/modem-starnet-blinking-1.jpg\" border=\"0\" alt=\"modem starnet blinking.jpg\" width=\"325\" style=\"max-width: 100%;height: 434px;border-radius: 4px\" /></p>\r\n<p> </p>","status":"closed","priority":"medium","created_by":5,"created_at":"2026-03-18 14:15:40","updated_at":"2026-05-02 00:30:07","last_activity":"2026-05-02 07:30:07","company_name":"ALAM NGARIUNG RESORT","topic_name":"Technical","subtopic_name":"","channel_name":"Direct Info","status_label":"Closed","employee_name":"Ardani Sadid Khairullah","reply_count":2,"assignees":[{"type":"employee","value":"8","display_name":"Ardani Sadid Khairullah"},{"type":"role","value":"subscriber","display_name":"TS"}],"images":"http://portaljagad.rafatek.net/wp-content/uploads/2026/03/modem-starnet-blinking-1.jpg","replies":[{"id":600,"user_id":2,"display_name":"Septi Hariyani","reply_text":"<p>Mohon update untuk masalah ini apakah sudah selesai ?</p>","created_at":"2026-04-13 09:53:34"},{"id":810,"user_id":10,"display_name":"Dede Doni","reply_text":"Sudah selesai dan sudah up kembali,, pihak starnet minta untuk melakukan perbaikan redaman","created_at":"2026-04-30 01:39:09"}]}