Ticket / ALAM NGARIUNG RESORT
MODEM STARNET TERPANTAU BLINKING
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 236Closed 232Resolved 3
Meta
Customer ALAM NGARIUNG RESORTStatus closedPattern ONU online but no internet
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1273 | closed | SETTING MODEM DI LOKASI CUSTOMER AN NURUL KHOERUNNISA |
| #1266 | closed | PORT PCI LAN CARD MATI PADA PC SERVER |
| #1253 | closed | PEMASANGAN POWER SUPPLY OLT ZTE C320 LALADON |
| #1248 | closed | PERBAIKAN OC.11.1/16 - SINBAR-ASPOL |
| #1247 | closed | PPPOE OFF PADA OLT ISP-BJD-RAFALLD-C-01 |
| #1246 | closed | PENGECEKAN DAN PERBAIKAN ODC OC.15.1/16 - BENDUNGAN |
| #1228 | open | PENGECEKAN PERANGKAT ROUDUS TRENGGALEK |
| #1217 | closed | KONEKSI STUCK - Z3 14/09/26 |
| #1216 | closed | KONEKSI DOWN - SMKN 1 GUNUNG PUTRI |
| #1214 | closed | PENGECEKAN WEBSITE PT DMS 17/08/2026 |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #1292 | closed | MAIN LINK DOWN ALAMNGARIUNG RESORT |
| #1251 | closed | PERBAIKAN KABEL PUTUS ALAM NGARIUNG RESORT |
| #1187 | closed | PENGECEKAN CCTV ALAM NGARIUNG |
| #1180 | closed | PENGECEKAN MODEM LOSS POS SECURITY 21/09/2026 |
| #1179 | closed | PENGECEKAN ONU LOSS DI MESS ALAMNGARIUNG 20/09/2026 |
| #1178 | closed | PENGECEKAN FO CUT DI ALAMNGARIUNG 18/09/2026 |
| #1177 | closed | PENGECEKAN MODEM LOSS BATAK KARO 30/08/2026 |
| #1176 | closed | PENGGANTIAN ONU UNTUK OUTDOOR ADILUHUNG 28/08/2026 |
| #1175 | closed | PENGECEKAN MODEM LOSS KAMAR PRASANTRI 24/08/2026 |
| #1174 | closed | PENGECEKAN OUTDOOR ALAMNGARIUNG 8/08/2026 |
Raw JSON
{"id":284,"customer_id":3,"ticket_type":"corporate","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":8,"assigned_role":"subscriber","request_by":"BUDI","topic_id":1,"subtopic_id":0,"channel_id":4,"subject":"MODEM STARNET TERPANTAU BLINKING","description":"<ol>\r\n<li>\r\n<p> Melakukan laporan bahwa modem starnet di alam ngariung terpantau blinking</p>\r\n</li>\r\n<li>Jika dari sisi starnet tidak ada masalah, segera kirim teknisi ke lokasi untuk dilakukan pengecekan jalur</li>\r\n</ol>\r\n<p> </p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/03/modem-starnet-blinking-1.jpg\" border=\"0\" alt=\"modem starnet blinking.jpg\" width=\"325\" style=\"max-width: 100%;height: 434px;border-radius: 4px\" /></p>\r\n<p> </p>","status":"closed","priority":"medium","created_by":5,"created_at":"2026-03-18 14:15:40","updated_at":"2026-05-02 00:30:07","last_activity":"2026-05-02 07:30:07","company_name":"ALAM NGARIUNG RESORT","topic_name":"Technical","subtopic_name":"","channel_name":"Direct Info","status_label":"Closed","employee_name":"Ardani Sadid Khairullah","reply_count":2,"assignees":[{"type":"employee","value":"8","display_name":"Ardani Sadid Khairullah"},{"type":"role","value":"subscriber","display_name":"TS"}],"images":"http://portaljagad.rafatek.net/wp-content/uploads/2026/03/modem-starnet-blinking-1.jpg","replies":[{"id":600,"user_id":2,"display_name":"Septi Hariyani","reply_text":"<p>Mohon update untuk masalah ini apakah sudah selesai ?</p>","created_at":"2026-04-13 09:53:34"},{"id":810,"user_id":10,"display_name":"Dede Doni","reply_text":"Sudah selesai dan sudah up kembali,, pihak starnet minta untuk melakukan perbaikan redaman","created_at":"2026-04-30 01:39:09"}]}