Ticket / SMKN 1 GUNUNG PUTRI
PENDAMPINGAN LINK DOWN PANDAWA KE SMKN 1 GUNUNG PUTRI
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 475Closed 453Resolved 12
Meta
Customer SMKN 1 GUNUNG PUTRIStatus closedPattern LOS / optical power high attenuation
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1035 | in_progress | MODEM LOSS A/N CITRA CUSTOMI |
| #1034 | in_progress | MODEM LOSS A/N ANISA MADRONI |
| #1033 | in_progress | PERBAIKAN MODEM LOSS A/N CITRA CUSTOMI |
| #1032 | in_progress | PERBAIKAN MODEM LOSS A/N HARYANTI YANTI |
| #1031 | in_progress | PERBAIKAN REDAMAN TINGGI A/N NENG IDA |
| #1028 | closed | PERBAIKAN ODP LOSS 7.2.6/8 |
| #1027 | in_progress | PERBAIKAN MODEM A/N MUHAMMAD ROHMAN |
| #1024 | closed | PERBAIKAN BROADBAND A/N OCIH ABIZAR |
| #1023 | in_progress | PERBAIKAN BROADBAND A/N SRI ARIANTI |
| #1022 | closed | PERBAIKAN BROADBAND A/N FERA ERLINDA |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #1025 | in_progress | ONU HUBIN dan PERPUSTAKAAN |
| #789 | closed | MAINTENANCE |
| #669 | closed | PENGECEKAN PERANGKAT MODEM OFF DAN PENARIKAN KABEL KE BENGKEL MESIN |
| #636 | closed | PENGECEKAN PERANGKAT MODEM OFF DAN PENARIKAN KABEL KE RUANG KELAS |
| #172 | closed | KOORDINASI PERUBAHAN HAK ASES MONITORING AP RUIJIE |
| #74 | closed | Survey Jaringan |
Raw JSON
{"id":363,"customer_id":43,"ticket_type":"corporate","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":16,"assigned_role":"subscriber","request_by":"DONI","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"PENDAMPINGAN LINK DOWN PANDAWA KE SMKN 1 GUNUNG PUTRI","description":"<ul>\r\n<li>Menginfokan ke pihak pandawa bahwa site gunung putri termonitor down, setelah dicek modem gunung putri loss.</li>\r\n<li>Koordinasi dengan pihak pandawa untuk melakukan pengecekan jalur</li>\r\n<li class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/laporan-05-apr-26-3.jpg.png\" border=\"0\" alt=\"Attachment\" width=\"802\" style=\"max-width: 100%;height: 491px\" /></li>\r\n</ul>\r\n<p> </p>","status":"closed","priority":"high","created_by":4,"created_at":"2026-04-06 09:10:39","updated_at":"2026-04-14 07:56:21","last_activity":"2026-04-14 07:56:21","company_name":"SMKN 1 GUNUNG PUTRI","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"M Fikri Firdaus","reply_count":1,"assignees":[{"type":"employee","value":"16","display_name":"M Fikri Firdaus"},{"type":"role","value":"subscriber","display_name":"TS"}],"images":"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/laporan-05-apr-26-3.jpg.png, https://portaljagad.rafatek.net/wp-content/uploads/2026/04/TimePhoto_20260408_180741.jpg","replies":[{"id":593,"user_id":13,"display_name":"Muhammad Ridwan","reply_text":"<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/TimePhoto_20260408_180741.jpg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\nModem di sisi pandawa error, jd di ganti dengan converter dri sisi pandawanya, sekarang sudah up dan jaringan tidak on-off lg","created_at":"2026-04-12 12:44:59"}]}