Ticket / SMKN 1 GUNUNG PUTRI
PENDAMPINGAN LINK DOWN PANDAWA KE SMKN 1 GUNUNG PUTRI
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 335Closed 322Resolved 11
Meta
Customer SMKN 1 GUNUNG PUTRIStatus closedPattern LOS / optical power high attenuation
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #720 | in_progress | MODEM LOSS A/N SITI NURLAELASARI |
| #719 | open | MODEM LOSS - AN ENI SORAYA |
| #709 | closed | MODEM LOSS A/N LINAWATI |
| #708 | closed | MODEM LOSS A/N KASIHATI TELAUMBANUA |
| #706 | closed | PERBAIKAN MODEM LOSS A/N INDRA KURNIAWAN |
| #703 | resolved | PERBAIKAN ODP 1.6.4/8 |
| #696 | closed | MODEM LOSS - A/N MUHAMMAD DODI |
| #690 | closed | MODEM LOSS A/N INAH KARSINAH |
| #688 | closed | Modem LOSS A/N SUDIRA JAIM |
| #686 | closed | PERBAIKAN MODEM LOSS A/N EUIS NURJANAH |
Raw JSON
{"id":363,"customer_id":43,"ticket_type":"corporate","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":16,"assigned_role":"subscriber","request_by":"DONI","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"PENDAMPINGAN LINK DOWN PANDAWA KE SMKN 1 GUNUNG PUTRI","description":"<ul>\r\n<li>Menginfokan ke pihak pandawa bahwa site gunung putri termonitor down, setelah dicek modem gunung putri loss.</li>\r\n<li>Koordinasi dengan pihak pandawa untuk melakukan pengecekan jalur</li>\r\n<li class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/laporan-05-apr-26-3.jpg.png\" border=\"0\" alt=\"Attachment\" width=\"802\" style=\"max-width: 100%;height: 491px\" /></li>\r\n</ul>\r\n<p> </p>","status":"closed","priority":"high","created_by":4,"created_at":"2026-04-06 09:10:39","updated_at":"2026-04-14 07:56:21","last_activity":"2026-04-14 07:56:21","company_name":"SMKN 1 GUNUNG PUTRI","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"M Fikri Firdaus","reply_count":1,"assignees":[{"type":"employee","value":"16","display_name":"M Fikri Firdaus"},{"type":"role","value":"subscriber","display_name":"TS"}]}