Ticket / SMKN 1 GUNUNG PUTRI
PENDAMPINGAN LINK DOWN PANDAWA KE SMKN 1 GUNUNG PUTRI
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 667Closed 636Resolved 12
Meta
Customer SMKN 1 GUNUNG PUTRIStatus closedPattern LOS / optical power high attenuation
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1304 | in_progress | MODEM LOSS A/N NINING SUNINGSIH |
| #1303 | open | Modem mmengalami LOSS A/N ATIK NIRMALASARI |
| #1302 | open | Modem mmengalami LOSS A/N AHMAD PRIYANTO |
| #1301 | in_progress | MODEM LOSS A/N CHOIRIAH HERMAWAN |
| #1299 | in_progress | MODEM LOSS AN FAYZA NURSALSABILA PUTRI |
| #1298 | closed | MODEM LOSS AN FAYZA NURSALSABILA PUTRI |
| #1297 | in_progress | MODEM LOSS AN MOCH RIZKI |
| #1296 | in_progress | MODEM LOSS AN SINTA DELLA |
| #1295 | in_progress | MODEM LOSS AN POS PONDOK KENCANA |
| #1292 | closed | MAIN LINK DOWN ALAMNGARIUNG RESORT |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #1293 | closed | PEMASANGAN 5 ACCESS POINT SMKN 1 GUNUNG PUTRI |
| #1216 | closed | KONEKSI DOWN - SMKN 1 GUNUNG PUTRI |
| #1089 | closed | PERBAIKAN MODEM LOSS RUANG BK DAN SPMI |
| #1025 | closed | ONU HUBIN dan PERPUSTAKAAN |
| #789 | closed | MAINTENANCE |
| #669 | closed | PENGECEKAN PERANGKAT MODEM OFF DAN PENARIKAN KABEL KE BENGKEL MESIN |
| #636 | closed | PENGECEKAN PERANGKAT MODEM OFF DAN PENARIKAN KABEL KE RUANG KELAS |
| #172 | closed | KOORDINASI PERUBAHAN HAK ASES MONITORING AP RUIJIE |
| #74 | closed | Survey Jaringan |
Raw JSON
{"id":363,"customer_id":43,"ticket_type":"corporate","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":16,"assigned_role":"subscriber","request_by":"DONI","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"PENDAMPINGAN LINK DOWN PANDAWA KE SMKN 1 GUNUNG PUTRI","description":"<ul>\r\n<li>Menginfokan ke pihak pandawa bahwa site gunung putri termonitor down, setelah dicek modem gunung putri loss.</li>\r\n<li>Koordinasi dengan pihak pandawa untuk melakukan pengecekan jalur</li>\r\n<li class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/laporan-05-apr-26-3.jpg.png\" border=\"0\" alt=\"Attachment\" width=\"802\" style=\"max-width: 100%;height: 491px\" /></li>\r\n</ul>\r\n<p> </p>","status":"closed","priority":"high","created_by":4,"created_at":"2026-04-06 09:10:39","updated_at":"2026-04-14 07:56:21","last_activity":"2026-04-14 07:56:21","company_name":"SMKN 1 GUNUNG PUTRI","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"M Fikri Firdaus","reply_count":1,"assignees":[{"type":"employee","value":"16","display_name":"M Fikri Firdaus"},{"type":"role","value":"subscriber","display_name":"TS"}],"images":"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/laporan-05-apr-26-3.jpg.png, https://portaljagad.rafatek.net/wp-content/uploads/2026/04/TimePhoto_20260408_180741.jpg","replies":[{"id":593,"user_id":13,"display_name":"Muhammad Ridwan","reply_text":"<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/TimePhoto_20260408_180741.jpg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\nModem di sisi pandawa error, jd di ganti dengan converter dri sisi pandawanya, sekarang sudah up dan jaringan tidak on-off lg","created_at":"2026-04-12 12:44:59"}]}