Ticket / MELA AYU LESTARI
PERBAIKAN MODEM LOSS A/N MELA AYU LESTARI
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 667Closed 636Resolved 12
Meta
Customer MELA AYU LESTARIStatus closedPattern LOS / optical power high attenuation
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1304 | in_progress | MODEM LOSS A/N NINING SUNINGSIH |
| #1303 | open | Modem mmengalami LOSS A/N ATIK NIRMALASARI |
| #1302 | open | Modem mmengalami LOSS A/N AHMAD PRIYANTO |
| #1301 | in_progress | MODEM LOSS A/N CHOIRIAH HERMAWAN |
| #1299 | in_progress | MODEM LOSS AN FAYZA NURSALSABILA PUTRI |
| #1298 | closed | MODEM LOSS AN FAYZA NURSALSABILA PUTRI |
| #1297 | in_progress | MODEM LOSS AN MOCH RIZKI |
| #1296 | in_progress | MODEM LOSS AN SINTA DELLA |
| #1295 | in_progress | MODEM LOSS AN POS PONDOK KENCANA |
| #1292 | closed | MAIN LINK DOWN ALAMNGARIUNG RESORT |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #1077 | closed | MODEM LOSS A/N MELA AYU LESTARI |
| #1014 | closed | MODEM LOSS - A/N MELA AYU LESTARI |
| #1008 | closed | PERBAIKAN BROADBAND A/N MELA AYU LESTARI |
| #1006 | closed | MODEM LOSS A/N MELA AYU LESTARI |
| #975 | closed | PERBAIKAN PON BLINKING A/N MELA AYU |
| #445 | closed | PERBAIKAN BROADBAND - MELA AYU LESTARI |
| #416 | closed | PERBAIKAN MODEM LOSS A/N MELA AYU LESTARI |
Raw JSON
{"id":387,"customer_id":234,"ticket_type":"broadband","eyzet_customer_id":"122025000109@sinbar.net","eyzet_customer_name":"MELA AYU LESTARI","employee_id":0,"assigned_role":"subscriber","request_by":"MELA AYU LESTARI","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"PERBAIKAN MODEM LOSS A/N MELA AYU LESTARI","description":"<ul>\r\n<li>Customer melaporkan jika koneksi di lokasi bermasalah dann terdapat indikator loss merah menyala</li>\r\n</ul>","status":"closed","priority":"medium","created_by":3,"created_at":"2026-04-09 17:51:24","updated_at":"2026-04-11 09:47:02","last_activity":"2026-04-11 09:47:02","company_name":"MELA AYU LESTARI","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"","reply_count":2,"assignees":[{"type":"role","value":"subscriber","display_name":"TS"}],"images":"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/Screenshot_38.png","replies":[{"id":588,"user_id":15,"display_name":"M Fikri Abillah","reply_text":"Kabel bending, penyelesaian di tarik ulang dari odp","created_at":"2026-04-10 16:54:01"},{"id":590,"user_id":20,"display_name":"Keysha","reply_text":"<p>Informasi dari Cust An Mela Ayu Lestari, saat ini sudah online dan koneksi di lokasi sudah bisa digunakan kembali</p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/Screenshot_38.png\" border=\"0\" alt=\"Attachment\" width=\"563\" style=\"max-width: 100%;height: 382px\" /></p>\r\n<p> </p>","created_at":"2026-04-11 09:46:54"}]}