Ticket / DIDIK DARMADI
PERBAIKAN BROADBAND - DIDIK DARMADI
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 667Closed 636Resolved 12
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Customer DIDIK DARMADIStatus closedPattern LOS / optical power high attenuation
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1304 | in_progress | MODEM LOSS A/N NINING SUNINGSIH |
| #1303 | open | Modem mmengalami LOSS A/N ATIK NIRMALASARI |
| #1302 | open | Modem mmengalami LOSS A/N AHMAD PRIYANTO |
| #1301 | in_progress | MODEM LOSS A/N CHOIRIAH HERMAWAN |
| #1299 | in_progress | MODEM LOSS AN FAYZA NURSALSABILA PUTRI |
| #1298 | closed | MODEM LOSS AN FAYZA NURSALSABILA PUTRI |
| #1297 | in_progress | MODEM LOSS AN MOCH RIZKI |
| #1296 | in_progress | MODEM LOSS AN SINTA DELLA |
| #1295 | in_progress | MODEM LOSS AN POS PONDOK KENCANA |
| #1292 | closed | MAIN LINK DOWN ALAMNGARIUNG RESORT |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #1275 | in_progress | MODEM LOSS A/N DIDIK DARMADI |
Raw JSON
{"id":453,"customer_id":267,"ticket_type":"broadband","eyzet_customer_id":"122026040002@lldn.net","eyzet_customer_name":"DIDIK DARMADI","employee_id":13,"assigned_role":"subscriber","request_by":"DIDIK DARMADI","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"PERBAIKAN BROADBAND - DIDIK DARMADI","description":"<ul>\r\n<li>Informasi dari customer terdapat loss pada perangkat dilokasi dan meminta tim untuk melakukan pengecekan </li>\r\n<li> </li>\r\n</ul>","status":"closed","priority":"medium","created_by":8,"created_at":"2026-04-17 15:34:30","updated_at":"2026-04-19 21:25:27","last_activity":"2026-04-19 21:25:27","company_name":"DIDIK DARMADI","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Muhammad Ridwan","reply_count":2,"assignees":[{"type":"employee","value":"13","display_name":"Muhammad Ridwan"},{"type":"role","value":"subscriber","display_name":"TS"}],"images":"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/TimePhoto_20260419_124919.jpg","replies":[{"id":713,"user_id":7,"display_name":"Muhammad Ichwani Iskandar","reply_text":"<p>Tolong di follow up pak <span class=\"dwr-mention\">@Dede Doni</span> <span class=\"dwr-mention\">@Muhammad Ridwan</span> <span class=\"dwr-mention\">@Ronald Maradona</span> karna sudah lewat 1 hari.</p>","created_at":"2026-04-19 07:22:56"},{"id":715,"user_id":13,"display_name":"Muhammad Ridwan","reply_text":"<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/TimePhoto_20260419_124919.jpg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p>Didik modem loss, di karenakan sambungan deket modem putus,</p>\r\n<p>Sudah di sambung ulang dan sudah aktif kembali</p>","created_at":"2026-04-19 12:52:10"}]}