Ticket / ALAM NGARIUNG RESORT
MODEM LOBY BELAKANG LOSS
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 335Closed 322Resolved 11
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Customer ALAM NGARIUNG RESORTStatus closedPattern LOS / optical power high attenuation
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #720 | in_progress | MODEM LOSS A/N SITI NURLAELASARI |
| #719 | open | MODEM LOSS - AN ENI SORAYA |
| #709 | closed | MODEM LOSS A/N LINAWATI |
| #708 | closed | MODEM LOSS A/N KASIHATI TELAUMBANUA |
| #706 | closed | PERBAIKAN MODEM LOSS A/N INDRA KURNIAWAN |
| #703 | resolved | PERBAIKAN ODP 1.6.4/8 |
| #696 | closed | MODEM LOSS - A/N MUHAMMAD DODI |
| #690 | closed | MODEM LOSS A/N INAH KARSINAH |
| #688 | closed | Modem LOSS A/N SUDIRA JAIM |
| #686 | closed | PERBAIKAN MODEM LOSS A/N EUIS NURJANAH |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #705 | in_progress | PROJECT INSTALLASI CCTV ALAM NGARIUNG |
| #644 | closed | PENGECEKAN AP OUTDOOR DAUN OFFLINE |
| #643 | closed | MODEM KAMAR MERATUS LOSS |
| #641 | closed | ONU CAMPERVAN OFFLINE |
| #625 | closed | PENGECEKAN AP OUTDOOR KITCHEN |
| #622 | closed | ONU MESS LOSS |
| #596 | closed | PENGECEKAN MODEM LOSS DIKAMAR KUTAI |
| #529 | closed | PERBAIKAN MODEM POS SATPAM ALAM NGARIUNG |
| #524 | closed | PENGECEKAN LINK BACKUP ALAM NGARIUNG |
| #523 | closed | PERBAIKAN BACKBONE - PT ALAM NGARIUNG SEJAHTERA |
Raw JSON
{"id":53,"customer_id":3,"ticket_type":"corporate","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":13,"assigned_role":"subscriber","request_by":"BUDI","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"MODEM LOBY BELAKANG LOSS","description":"<p><strong>Pukul 15:45</strong> : pihak alam ngariung (Pak Budi) menelpon pihak Rafatek bahwa internet dilobby tidak bisa digunakan, setelah dicek redaman modem belakang LOBBY tinggi. Besok akan dijadwalkan tim untuk pengecekan lokasi.</p>\r\n<p> </p>\r\n<p><img class=\"aligncenter\" style=\"max-width: 100%;height: 210px\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/ALAM-NGARIUNG.jpeg\" alt=\"Attachment\" width=\"689\" /></p>","status":"closed","priority":"medium","created_by":4,"created_at":"2026-02-07 16:03:26","updated_at":"2026-02-18 16:53:05","last_activity":"2026-02-18 16:53:05","company_name":"ALAM NGARIUNG RESORT","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Muhammad Ridwan","reply_count":3,"assignees":[{"type":"employee","value":"13","display_name":"Muhammad Ridwan"},{"type":"role","value":"subscriber","display_name":"TS"}]}