Ticket / ALAM NGARIUNG RESORT
MODEM LOBY BELAKANG LOSS
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 475Closed 453Resolved 12
Meta
Customer ALAM NGARIUNG RESORTStatus closedPattern LOS / optical power high attenuation
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1035 | in_progress | MODEM LOSS A/N CITRA CUSTOMI |
| #1034 | in_progress | MODEM LOSS A/N ANISA MADRONI |
| #1033 | in_progress | PERBAIKAN MODEM LOSS A/N CITRA CUSTOMI |
| #1032 | in_progress | PERBAIKAN MODEM LOSS A/N HARYANTI YANTI |
| #1031 | in_progress | PERBAIKAN REDAMAN TINGGI A/N NENG IDA |
| #1028 | closed | PERBAIKAN ODP LOSS 7.2.6/8 |
| #1027 | in_progress | PERBAIKAN MODEM A/N MUHAMMAD ROHMAN |
| #1024 | closed | PERBAIKAN BROADBAND A/N OCIH ABIZAR |
| #1023 | in_progress | PERBAIKAN BROADBAND A/N SRI ARIANTI |
| #1022 | closed | PERBAIKAN BROADBAND A/N FERA ERLINDA |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #972 | closed | PENGECEKAN FO CUT DI ALAM NGARIUNG |
| #950 | closed | PENGECEKAN MODEM LOSS KAMAR SASAK |
| #949 | closed | PENGECEKAN LINK ALAMNGARIUNG |
| #921 | closed | KONEKSI OFF |
| #894 | closed | MANAGE SERVICE - PT ALAM NGARIUNG |
| #771 | closed | MODEM LOSS KAMAR KADAKA |
| #765 | closed | PENGECEKAN AP OUDOOR |
| #740 | closed | PENGECEKAN MODEM LOSS POS SATPAM |
| #705 | closed | PROJECT INSTALLASI CCTV ALAM NGARIUNG |
| #644 | closed | PENGECEKAN AP OUTDOOR DAUN OFFLINE |
Raw JSON
{"id":53,"customer_id":3,"ticket_type":"corporate","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":13,"assigned_role":"subscriber","request_by":"BUDI","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"MODEM LOBY BELAKANG LOSS","description":"<p><strong>Pukul 15:45</strong> : pihak alam ngariung (Pak Budi) menelpon pihak Rafatek bahwa internet dilobby tidak bisa digunakan, setelah dicek redaman modem belakang LOBBY tinggi. Besok akan dijadwalkan tim untuk pengecekan lokasi.</p>\r\n<p> </p>\r\n<p><img class=\"aligncenter\" style=\"max-width: 100%;height: 210px\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/ALAM-NGARIUNG.jpeg\" alt=\"Attachment\" width=\"689\" /></p>","status":"closed","priority":"medium","created_by":4,"created_at":"2026-02-07 16:03:26","updated_at":"2026-02-18 16:53:05","last_activity":"2026-02-18 16:53:05","company_name":"ALAM NGARIUNG RESORT","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Muhammad Ridwan","reply_count":3,"assignees":[{"type":"employee","value":"13","display_name":"Muhammad Ridwan"},{"type":"role","value":"subscriber","display_name":"TS"}],"images":"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/ALAM-NGARIUNG.jpeg, http://portaljagad.rafatek.net/wp-content/uploads/2026/02/WhatsApp-Image-2026-02-08-at-12.23.57.jpeg, http://portaljagad.rafatek.net/wp-content/uploads/2026/02/lobby.png","replies":[{"id":77,"user_id":3,"display_name":"Chairul Syawal","reply_text":"","created_at":"2026-02-08 10:18:45"},{"id":78,"user_id":1,"display_name":"fatwarachman","reply_text":"<p style=\"text-align: left\">Siapa yg kelokasi?</p>","created_at":"2026-02-08 11:51:14"},{"id":79,"user_id":13,"display_name":"Muhammad Ridwan","reply_text":"Sudah dilakukan perbaikan ke lokasi dan dicek kabel banding.\r\n\r\n<img class=\"aligncenter\" style=\"max-width: 100%;height: 507px\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/WhatsApp-Image-2026-02-08-at-12.23.57.jpeg\" alt=\"Attachment\" width=\"380\" />\r\n\r\n \r\n\r\n<img class=\"aligncenter\" style=\"max-width: 100%;height: 199px\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/lobby.png\" alt=\"Attachment\" width=\"380\" />","created_at":"2026-02-08 12:26:12"}]}