Ticket / ALAM NGARIUNG RESORT

PENGECEKAN MODEM LOSS DIKAMAR KUTAI

Pattern stats, related by pattern, related by customer, raw ticket payload.

Pattern stats

Total 475Closed 453Resolved 12

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Customer ALAM NGARIUNG RESORTStatus closedPattern LOS / optical power high attenuation

Related by pattern

IDStatusSubject
#1035in_progressMODEM LOSS A/N CITRA CUSTOMI
#1034in_progressMODEM LOSS A/N ANISA MADRONI
#1033in_progressPERBAIKAN MODEM LOSS A/N CITRA CUSTOMI
#1032in_progressPERBAIKAN MODEM LOSS A/N HARYANTI YANTI
#1031in_progressPERBAIKAN REDAMAN TINGGI A/N NENG IDA
#1028closedPERBAIKAN ODP LOSS 7.2.6/8
#1027in_progressPERBAIKAN MODEM A/N MUHAMMAD ROHMAN
#1024closedPERBAIKAN BROADBAND A/N OCIH ABIZAR
#1023in_progressPERBAIKAN BROADBAND A/N SRI ARIANTI
#1022closedPERBAIKAN BROADBAND A/N FERA ERLINDA

Related by customer

IDStatusSubject
#972closedPENGECEKAN FO CUT DI ALAM NGARIUNG
#950closedPENGECEKAN MODEM LOSS KAMAR SASAK
#949closedPENGECEKAN LINK ALAMNGARIUNG
#921closedKONEKSI OFF
#894closedMANAGE SERVICE - PT ALAM NGARIUNG
#771closedMODEM LOSS KAMAR KADAKA
#765closedPENGECEKAN AP OUDOOR
#740closedPENGECEKAN MODEM LOSS POS SATPAM
#705closedPROJECT INSTALLASI CCTV ALAM NGARIUNG
#644closedPENGECEKAN AP OUTDOOR DAUN OFFLINE

Raw JSON

{"id":596,"customer_id":3,"ticket_type":"corporate","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":15,"assigned_role":"subscriber","request_by":"BUDI","topic_id":1,"subtopic_id":0,"channel_id":1,"subject":"PENGECEKAN MODEM LOSS DIKAMAR KUTAI","description":"","status":"closed","priority":"medium","created_by":5,"created_at":"2026-05-14 22:35:09","updated_at":"2026-05-15 16:24:34","last_activity":"2026-05-15 16:24:34","company_name":"ALAM NGARIUNG RESORT","topic_name":"Technical","subtopic_name":"","channel_name":"WhatsApp","status_label":"Closed","employee_name":"M Fikri Abillah","reply_count":2,"assignees":[{"type":"employee","value":"15","display_name":"M Fikri Abillah"},{"type":"employee","value":"14","display_name":"Ronald Maradona"},{"type":"role","value":"subscriber","display_name":"TS"}],"images":"http://portaljagad.rafatek.net/wp-content/uploads/2026/05/WhatsApp-Image-2026-05-15-at-16.23.59.jpeg","replies":[{"id":905,"user_id":15,"display_name":"M Fikri Abillah","reply_text":"Untuk kamar kutai sudah aktif kembali","created_at":"2026-05-15 14:48:43"},{"id":907,"user_id":8,"display_name":"Ardani Sadid Khairullah","reply_text":"<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/05/WhatsApp-Image-2026-05-15-at-16.23.59.jpeg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p>&nbsp;</p>","created_at":"2026-05-15 16:24:19"}]}