Ticket / ALAM NGARIUNG RESORT

ONU MESS LOSS

Pattern stats, related by pattern, related by customer, raw ticket payload.

Pattern stats

Total 475Closed 453Resolved 12

Meta

Customer ALAM NGARIUNG RESORTStatus closedPattern LOS / optical power high attenuation

Related by pattern

IDStatusSubject
#1035in_progressMODEM LOSS A/N CITRA CUSTOMI
#1034in_progressMODEM LOSS A/N ANISA MADRONI
#1033in_progressPERBAIKAN MODEM LOSS A/N CITRA CUSTOMI
#1032in_progressPERBAIKAN MODEM LOSS A/N HARYANTI YANTI
#1031in_progressPERBAIKAN REDAMAN TINGGI A/N NENG IDA
#1028closedPERBAIKAN ODP LOSS 7.2.6/8
#1027in_progressPERBAIKAN MODEM A/N MUHAMMAD ROHMAN
#1024closedPERBAIKAN BROADBAND A/N OCIH ABIZAR
#1023in_progressPERBAIKAN BROADBAND A/N SRI ARIANTI
#1022closedPERBAIKAN BROADBAND A/N FERA ERLINDA

Related by customer

IDStatusSubject
#972closedPENGECEKAN FO CUT DI ALAM NGARIUNG
#950closedPENGECEKAN MODEM LOSS KAMAR SASAK
#949closedPENGECEKAN LINK ALAMNGARIUNG
#921closedKONEKSI OFF
#894closedMANAGE SERVICE - PT ALAM NGARIUNG
#771closedMODEM LOSS KAMAR KADAKA
#765closedPENGECEKAN AP OUDOOR
#740closedPENGECEKAN MODEM LOSS POS SATPAM
#705closedPROJECT INSTALLASI CCTV ALAM NGARIUNG
#644closedPENGECEKAN AP OUTDOOR DAUN OFFLINE

Raw JSON

{"id":622,"customer_id":3,"ticket_type":"corporate","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":0,"assigned_role":"subscriber","request_by":"BUDI","topic_id":1,"subtopic_id":0,"channel_id":1,"subject":"ONU MESS LOSS","description":"<p>Info dari pihak alam ngariung bahwa onu mess terpantau loss</p>","status":"closed","priority":"medium","created_by":5,"created_at":"2026-05-20 08:28:17","updated_at":"2026-05-20 10:28:00","last_activity":"2026-05-20 10:28:00","company_name":"ALAM NGARIUNG RESORT","topic_name":"Technical","subtopic_name":"","channel_name":"WhatsApp","status_label":"Closed","employee_name":"","reply_count":1,"assignees":[{"type":"role","value":"subscriber","display_name":"TS"}],"images":"http://portaljagad.rafatek.net/wp-content/uploads/2026/05/Screenshot-2026-05-20-at-10.26.45.png","replies":[{"id":945,"user_id":5,"display_name":"Muhammad Naufal Iskandar","reply_text":"<p class=\"aligncenter\">Untuk saat ini redaman onu mess sudah normal kembali dan sudah aktif<br /><br /><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/05/Screenshot-2026-05-20-at-10.26.45.png\" border=\"0\" alt=\"Attachment\" width=\"492\" style=\"max-width: 100%;height: 268px\" /></p>\r\n<p>&nbsp;</p>","created_at":"2026-05-20 10:27:53"}]}