Ticket / ALAM NGARIUNG RESORT

ONU CAMPERVAN OFFLINE

Pattern stats, related by pattern, related by customer, raw ticket payload.

Pattern stats

Total 206Closed 200Resolved 3

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Customer ALAM NGARIUNG RESORTStatus closedPattern ONU online but no internet

Related by pattern

ID	Status	Subject
#1030	in_progress	PERBAIKAN JALUR PON 10 PENGKOLAN
#1026	closed	PERBAIKAN BROADBAND A/N ADE LILIS ROHANA
#1025	in_progress	ONU HUBIN dan PERPUSTAKAAN
#1016	closed	PERBAIKAN BROADBAND A/N LILIS ROHANA
#1015	in_progress	PERBAIKAN BROADBAND A/N ANDRIYANA/NUNUNG
#1010	closed	PERBAIKAN BROADBAND A/N SUMARNI PUPUT
#1009	closed	PERBAIKAN BROADBAND A/N LUSI YANTI
#1008	closed	PERBAIKAN BROADBAND A/N MELA AYU LESTARI
#1005	closed	PERBAIKAN BROADBAND A/N AMINATUL ROSIDAH
#1001	closed	PERBAIKAN BROADBAND A/N NURHANI SUPANGKAT

Related by customer

ID	Status	Subject
#972	closed	PENGECEKAN FO CUT DI ALAM NGARIUNG
#950	closed	PENGECEKAN MODEM LOSS KAMAR SASAK
#949	closed	PENGECEKAN LINK ALAMNGARIUNG
#921	closed	KONEKSI OFF
#894	closed	MANAGE SERVICE - PT ALAM NGARIUNG
#771	closed	MODEM LOSS KAMAR KADAKA
#765	closed	PENGECEKAN AP OUDOOR
#740	closed	PENGECEKAN MODEM LOSS POS SATPAM
#705	closed	PROJECT INSTALLASI CCTV ALAM NGARIUNG
#644	closed	PENGECEKAN AP OUTDOOR DAUN OFFLINE

Raw JSON

{"id":641,"customer_id":3,"ticket_type":"corporate","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":10,"assigned_role":"subscriber","request_by":"BUDI","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"ONU CAMPERVAN OFFLINE","description":"<ul>\r\n<li>\r\nUser menginfokan jika onu camprevan offline\r\n<img class=\"alignleft\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/05/laporan-25-mei-26-2-1.jpg-1.jpg\" border=\"0\" alt=\"Attachment\" width=\"873\" style=\"max-width: 100%;height: 1164px\" />\r\n \r\n</li>\r\n</ul>\r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n<ul>\r\n<li>Di cek di sisi OLT juga terpantau offline</li>\r\n<li><img class=\"alignleft\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/05/laporan-25-mei-26-1.jpg.png\" border=\"0\" alt=\"Attachment\" width=\"771\" style=\"max-width: 100%;height: 314px\" /></li>\r\n</ul>\r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n<ul>\r\n<li>Sedang dikoordinasikan ke tim terkait pembelian ONU cdata baru dan melakukan pergantian ONU di lokasi</li>\r\n</ul>","status":"closed","priority":"medium","created_by":4,"created_at":"2026-05-25 09:30:47","updated_at":"2026-05-27 14:16:51","last_activity":"2026-05-27 14:16:51","company_name":"ALAM NGARIUNG RESORT","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Dede Doni","reply_count":1,"assignees":[{"type":"employee","value":"10","display_name":"Dede Doni"},{"type":"employee","value":"7","display_name":"Muhammad Ichwani Iskandar"},{"type":"employee","value":"5","display_name":"Muhammad Naufal Iskandar"},{"type":"role","value":"subscriber","display_name":"TS"}],"images":"http://portaljagad.rafatek.net/wp-content/uploads/2026/05/laporan-25-mei-26-2-1.jpg-1.jpg, http://portaljagad.rafatek.net/wp-content/uploads/2026/05/laporan-25-mei-26-1.jpg.png, http://portaljagad.rafatek.net/wp-content/uploads/2026/05/51516.jpg","replies":[{"id":973,"user_id":14,"display_name":"Ronald Maradona","reply_text":"<img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/05/51516.jpg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" />\r\npermasalahan di area camperpain kabel salar nya dimatikan , saya coba hidup kan Ap camperpain Langsung konek /aktif dan bisa digunakan kembali","created_at":"2026-05-26 09:53:46"}]}