Ticket / M AUFA AKMAL

PERBAIKAN KONEKSI ERROR A/N M AUFA AKMAL

Pattern stats, related by pattern, related by customer, raw ticket payload.

Pattern stats

Total 68Closed 64Resolved 1

Meta

Customer M AUFA AKMALStatus closedPattern General connectivity / misc

Related by pattern

IDStatusSubject
#713openPERBAIKAN BROADBAND - MIRANTI BARA MALIK
#712in_progressPENARIKAN KABEL 12CORE DI PENGKOLAN SINBAR
#707in_progressREQUEST PEMINDAHAN PERANGKAT A/N M AUFA AKMAL
#698closedPEMINDAHAN LOKASI MODEM
#674closedKONEKSI OFFLINE M AUFA AKMAL
#673closedPEMBUATAN LAPORAN MONITORING DAN PERFORMA JARINGAN PPKS - PERIODE MEI
#672closedPENGECEKAN CUSTOMER BROADBAND A/N LUTHFI HERAWATI
#665closedPERBAIKAN MITRA CISASAH
#648closedRekapitulasi dan Analisis Permasalahan Periode Mei 2026
#644closedPENGECEKAN AP OUTDOOR DAUN OFFLINE

Related by customer

IDStatusSubject
#707in_progressREQUEST PEMINDAHAN PERANGKAT A/N M AUFA AKMAL
#674closedKONEKSI OFFLINE M AUFA AKMAL
#659closedKONEKSI OFF MODEM ERROR

Raw JSON

{"id":653,"customer_id":363,"ticket_type":"broadband","eyzet_customer_id":"122026040004@lji.net","eyzet_customer_name":"M AUFA AKMAL","employee_id":15,"assigned_role":"subscriber","request_by":"M AUFA AKMAL","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"PERBAIKAN KONEKSI ERROR A/N M AUFA AKMAL","description":"<ul>\r\n<li>Customer komplen jika koneksi sering offline dan minta di cek untuk perangkat modemnya</li>\r\n</ul>","status":"closed","priority":"medium","created_by":3,"created_at":"2026-05-31 11:05:29","updated_at":"2026-05-31 15:19:20","last_activity":"2026-05-31 15:19:20","company_name":"M AUFA AKMAL","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"M Fikri Abillah","reply_count":1,"assignees":[{"type":"employee","value":"15","display_name":"M Fikri Abillah"},{"type":"employee","value":"14","display_name":"Ronald Maradona"},{"type":"role","value":"subscriber","display_name":"TS"}]}