Ticket / MIRANTI BARA MALIK

PERBAIKAN BROADBAND - MIRANTI BARA MALIK

Pattern stats, related by pattern, related by customer, raw ticket payload.

Pattern stats

Total 115Closed 106Resolved 1

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Customer MIRANTI BARA MALIKStatus closedPattern General connectivity / misc

Related by pattern

IDStatusSubject
#1305openRELOKASI MODEM SUNNAH SAEPUL
#1294in_progressPENARIKAN KABEL ODP 14.1.7
#1286openGANTI ADAPTOR AN LIANAH
#1272in_progressGANTI MODEM A//N ADINDA NURUL FADILAH
#1250closedPERBAIKAN OC.11.1/16 - SINBAR-ASPOL
#1212closedMANAGE SERVICE PT DANUSARI MITRA SEJAHTERA 10/09/26
#1202closedPERBAIKAN OP.5.1.12 KP SAWAH
#1201closedPERBAIKAN OP.16.1.3/8 GG AMIL
#1196closedMASUKAN KATASANDI AN Adi Tarmiadi
#1157closedPERBAIKAN ODP 3.1.2, 3.1.3, 3.1.7 PONDOK KENCANA

Related by customer

IDStatusSubject
#1162closedModem terpantau LOSS dan Ganti Modem Lama A/N MIRANTI BARA MALIK
#718closedMODEM ERROR A/N MIRANTI BARA MALIK

Raw JSON

{"id":713,"customer_id":394,"ticket_type":"broadband","eyzet_customer_id":"122024000123@lldi.net","eyzet_customer_name":"MIRANTI BARA MALIK","employee_id":10,"assigned_role":"subscriber","request_by":"MIRANTI BARA MALIK","topic_id":1,"subtopic_id":0,"channel_id":4,"subject":"PERBAIKAN BROADBAND - MIRANTI BARA MALIK","description":"<p>Informasi dari customer modem customer error tidak ada lampu yang menyala </p>","status":"closed","priority":"medium","created_by":8,"created_at":"2026-06-10 18:16:02","updated_at":"2026-06-11 23:11:19","last_activity":"2026-06-11 23:11:19","company_name":"MIRANTI BARA MALIK","topic_name":"Technical","subtopic_name":"","channel_name":"Direct Info","status_label":"Closed","employee_name":"Dede Doni","reply_count":1,"assignees":[{"type":"employee","value":"10","display_name":"Dede Doni"},{"type":"role","value":"subscriber","display_name":"TS"}],"images":"http://portaljagad.rafatek.net/wp-content/uploads/2026/06/Screenshot-2026-06-11-230901-1.png, http://portaljagad.rafatek.net/wp-content/uploads/2026/06/Screenshot-2026-06-11-231024.png","replies":[{"id":1115,"user_id":32,"display_name":"Afifah Indriyani","reply_text":"<p>Sudah dilakukan visit oleh tim teknis dan saat ini customer telah aktif kembali</p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/06/Screenshot-2026-06-11-230901-1.png\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/06/Screenshot-2026-06-11-231024.png\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p>&nbsp;</p>","created_at":"2026-06-11 23:11:10"}]}