Ticket / MIRANTI BARA MALIK
PERBAIKAN BROADBAND - MIRANTI BARA MALIK
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 96Closed 89Resolved 1
Meta
Customer MIRANTI BARA MALIKStatus closedPattern General connectivity / misc
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1029 | in_progress | GANTI MODEM AN SAEPUDIN HAMZAH |
| #998 | open | PENCABUTAN MODEM (UNSUBSCRIBE) AN ANISSA ZULHIJAH |
| #992 | open | DISMANTLE PERANGKAT - NOVIANSYAH TIAN |
| #991 | open | DISMANTLE PERANGKAT - HERA WATI |
| #990 | open | DISMANTLE PERANGKAT - LISDA JUNIWANTI |
| #977 | closed | ADAPTOR EROR A/N POS PULO EMPANG |
| #969 | closed | SURVEI LOKASI BARU POP PADJAJARAN |
| #967 | in_progress | Terminasi Calon Mitra Ciapus AN. Ramdani, Kamis 30 Juli 2026 |
| #921 | closed | KONEKSI OFF |
| #904 | closed | PON BLINKING - LIANA SULIS |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #718 | closed | MODEM ERROR A/N MIRANTI BARA MALIK |
Raw JSON
{"id":713,"customer_id":394,"ticket_type":"broadband","eyzet_customer_id":"122024000123@lldi.net","eyzet_customer_name":"MIRANTI BARA MALIK","employee_id":10,"assigned_role":"subscriber","request_by":"MIRANTI BARA MALIK","topic_id":1,"subtopic_id":0,"channel_id":4,"subject":"PERBAIKAN BROADBAND - MIRANTI BARA MALIK","description":"<p>Informasi dari customer modem customer error tidak ada lampu yang menyala </p>","status":"closed","priority":"medium","created_by":8,"created_at":"2026-06-10 18:16:02","updated_at":"2026-06-11 23:11:19","last_activity":"2026-06-11 23:11:19","company_name":"MIRANTI BARA MALIK","topic_name":"Technical","subtopic_name":"","channel_name":"Direct Info","status_label":"Closed","employee_name":"Dede Doni","reply_count":1,"assignees":[{"type":"employee","value":"10","display_name":"Dede Doni"},{"type":"role","value":"subscriber","display_name":"TS"}],"images":"http://portaljagad.rafatek.net/wp-content/uploads/2026/06/Screenshot-2026-06-11-230901-1.png, http://portaljagad.rafatek.net/wp-content/uploads/2026/06/Screenshot-2026-06-11-231024.png","replies":[{"id":1115,"user_id":32,"display_name":"Afifah Indriyani","reply_text":"<p>Sudah dilakukan visit oleh tim teknis dan saat ini customer telah aktif kembali</p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/06/Screenshot-2026-06-11-230901-1.png\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/06/Screenshot-2026-06-11-231024.png\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p> </p>","created_at":"2026-06-11 23:11:10"}]}