Ticket / MIRANTI BARA MALIK
MODEM ERROR A/N MIRANTI BARA MALIK
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 15Closed 14Resolved 0
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Customer MIRANTI BARA MALIKStatus closedPattern Modem / ONU hardware error
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #995 | in_progress | ADAPTOR MODEM BERMASALAH AN MARDIYANTI |
| #960 | closed | MODEM ERROR A/N HERU HAERUDIN |
| #941 | closed | MODEM ERROR A/N M HUSNI MUBAROK |
| #911 | closed | MODEM ERROR - IBU MASNA |
| #899 | closed | MODEM ERROR A/N WINA SUNARTI |
| #805 | closed | MODEM ERROR A.N YUKI SUMARNA |
| #755 | closed | MODEM ERROR A/N FERDI HERDIAN |
| #746 | closed | MODEM ERROR A/N ERNA TETI SINAGA |
| #721 | closed | MODEM ERROR - AN EUIS/DIDI |
| #689 | closed | MODEM ERROR A/N HERU HAERUDIN |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #713 | closed | PERBAIKAN BROADBAND - MIRANTI BARA MALIK |
Raw JSON
{"id":718,"customer_id":394,"ticket_type":"broadband","eyzet_customer_id":"122024000123@lldi.net","eyzet_customer_name":"MIRANTI BARA MALIK","employee_id":14,"assigned_role":"","request_by":"MIRANTI BARA MALIK","topic_id":1,"subtopic_id":0,"channel_id":1,"subject":"MODEM ERROR A/N MIRANTI BARA MALIK","description":"<ul>\r\n<li>Mendapatkan informasi dari customer bahwa lampu pada modem tidak menyala sejak mati lampu kemarin</li>\r\n<li>Saat di cek melalui eyzet, customer terpantau tidak aktif</li>\r\n</ul>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/06/Screenshot-2026-06-11-091516.png\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p> </p>","status":"closed","priority":"medium","created_by":32,"created_at":"2026-06-11 09:15:30","updated_at":"2026-06-11 23:09:26","last_activity":"2026-06-11 23:09:26","company_name":"MIRANTI BARA MALIK","topic_name":"Technical","subtopic_name":"","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Ronald Maradona","reply_count":2,"assignees":[{"type":"employee","value":"14","display_name":"Ronald Maradona"}],"images":"http://portaljagad.rafatek.net/wp-content/uploads/2026/06/Screenshot-2026-06-11-091516.png, http://portaljagad.rafatek.net/wp-content/uploads/2026/06/Screenshot-2026-06-11-230901.png","replies":[{"id":1106,"user_id":32,"display_name":"Afifah Indriyani","reply_text":"<strong>Schedule Created</strong><br>• Scheduled Date: June 11, 2026 9:15 am<br>• Created By: Afifah Indriyani<br>• Assigned To: Ronald Maradona<br>• Status: changed from Open to In Progress","created_at":"2026-06-11 09:15:53"},{"id":1114,"user_id":32,"display_name":"Afifah Indriyani","reply_text":"<p>Sudah dilakukan visit oleh tim teknis dan saat ini customer sudah aktif kembali</p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/06/Screenshot-2026-06-11-230901.png\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p> </p>","created_at":"2026-06-11 23:09:14"}]}