Ticket / MIRANTI BARA MALIK

MODEM ERROR A/N MIRANTI BARA MALIK

Pattern stats, related by pattern, related by customer, raw ticket payload.

Pattern stats

Total 7Closed 5Resolved 0

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Customer MIRANTI BARA MALIKStatus in_progressPattern Modem / ONU hardware error

Related by pattern

IDStatusSubject
#721openMODEM ERROR - AN EUIS/DIDI
#689closedMODEM ERROR A/N HERU HAERUDIN
#655closedMODEM ERROR A/N JUHAERIYAH CUSTOMER
#298closedMODEM ERROR A/N ISMAIL YAYAH
#296closedMODEM ERROR A/N MAMUAH
#274closedADAPTOR MODEM ERROR

Related by customer

IDStatusSubject
#713openPERBAIKAN BROADBAND - MIRANTI BARA MALIK

Raw JSON

{"id":718,"customer_id":394,"ticket_type":"broadband","eyzet_customer_id":"122024000123@lldi.net","eyzet_customer_name":"MIRANTI BARA MALIK","employee_id":14,"assigned_role":"","request_by":"MIRANTI BARA MALIK","topic_id":1,"subtopic_id":0,"channel_id":1,"subject":"MODEM ERROR A/N MIRANTI BARA MALIK","description":"<ul>\r\n<li>Mendapatkan informasi dari customer bahwa lampu pada modem tidak menyala sejak mati lampu kemarin</li>\r\n<li>Saat di cek melalui eyzet, customer terpantau tidak aktif</li>\r\n</ul>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/06/Screenshot-2026-06-11-091516.png\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p>&nbsp;</p>","status":"in_progress","priority":"medium","created_by":32,"created_at":"2026-06-11 09:15:30","updated_at":"2026-06-11 09:15:53","last_activity":"2026-06-11 09:15:53","company_name":"MIRANTI BARA MALIK","topic_name":"Technical","subtopic_name":"","channel_name":"WhatsApp","status_label":"In Progress","employee_name":"Ronald Maradona","reply_count":1,"assignees":[{"type":"employee","value":"14","display_name":"Ronald Maradona"}]}