Ticket / EUIS/DIDI S

MODEM ERROR - AN EUIS/DIDI

Pattern stats, related by pattern, related by customer, raw ticket payload.

Pattern stats

Total 7Closed 5Resolved 0

Meta

Customer EUIS/DIDI SStatus openPattern Modem / ONU hardware error

Related by pattern

IDStatusSubject
#718in_progressMODEM ERROR A/N MIRANTI BARA MALIK
#689closedMODEM ERROR A/N HERU HAERUDIN
#655closedMODEM ERROR A/N JUHAERIYAH CUSTOMER
#298closedMODEM ERROR A/N ISMAIL YAYAH
#296closedMODEM ERROR A/N MAMUAH
#274closedADAPTOR MODEM ERROR

Related by customer

IDStatusSubject

Raw JSON

{"id":721,"customer_id":401,"ticket_type":"broadband","eyzet_customer_id":"cs2020000281@pdk.net","eyzet_customer_name":"EUIS/DIDI S","employee_id":0,"assigned_role":"subscriber","request_by":"EUIS/DIDI S","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"MODEM ERROR - AN EUIS/DIDI","description":"<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/06/Screenshot-2026-06-11-154952.png\" border=\"0\" alt=\"Attachment\" width=\"834\" style=\"max-width: 100%;height: 558px\" /></p>\r\n<p>&nbsp;</p>","status":"open","priority":"medium","created_by":25,"created_at":"2026-06-11 15:59:23","updated_at":"2026-06-11 15:59:23","last_activity":"2026-06-11 15:59:23","company_name":"EUIS/DIDI S","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Open","employee_name":"","reply_count":0,"assignees":[{"type":"role","value":"subscriber","display_name":"TS"}]}