Ticket / SMKN 1 GUNUNG PUTRI
Survey Jaringan
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 36Closed 35Resolved 0
Meta
Customer SMKN 1 GUNUNG PUTRIStatus closedPattern Backbone cable / fiber cut
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #697 | in_progress | INFRASTRUKTUR KABEL BACKBONE SUNDA KELAPA |
| #658 | closed | MODEM LOSS A/N SAYIDAH |
| #651 | closed | BACKBONE KARADENAN TO IATECH DOWN |
| #626 | closed | KABEL PUTUS - AN RAHMA WULANDARI |
| #613 | closed | KABEL PUTUS - AN ROHMAH AZAHRA |
| #609 | closed | BACKBONE SINDANG BARANG - ABANET OFFLINE |
| #607 | closed | PERBAIKAN BACKCBONE - LALADON TO EMPANG |
| #600 | closed | KONEKSI ON-OFF - AN FERA ERLINDA |
| #591 | closed | JALUR BACKBONE SINBAR TO CILEBUT DOWN |
| #561 | closed | KABEL PUTUS - AN RATNAWATI RIZKI |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #669 | closed | PENGECEKAN PERANGKAT MODEM OFF DAN PENARIKAN KABEL KE BENGKEL MESIN |
| #636 | closed | PENGECEKAN PERANGKAT MODEM OFF DAN PENARIKAN KABEL KE RUANG KELAS |
| #363 | closed | PENDAMPINGAN LINK DOWN PANDAWA KE SMKN 1 GUNUNG PUTRI |
| #172 | closed | KOORDINASI PERUBAHAN HAK ASES MONITORING AP RUIJIE |
Raw JSON
{"id":74,"customer_id":43,"ticket_type":"corporate","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":10,"assigned_role":"noc","request_by":"DONI","topic_id":1,"subtopic_id":0,"channel_id":2,"subject":"Survey Jaringan","description":"Tolong di Survey jaringan di SMKN 1 Gunung Putri, info pak Doni/ 62 896-2976-7712 renovasi pasca atap roboh sudah selesai dilakukan, customer minta dibantu utk penyambungan kembali kabel2 yang terputus dan aktivasi perangkat2 yang sebelumnya dicabut.\r\n\r\nCollect Data:\r\n<ol>\r\n \t<li>Material yang dibutuhkan</li>\r\n \t<li>Data perangkat yang rusak</li>\r\n \t<li>Lama pengerjaan</li>\r\n \t<li>Berapa manpower yang dibutuhkan</li>\r\n</ol>","status":"closed","priority":"high","created_by":17,"created_at":"2026-02-11 11:52:19","updated_at":"2026-02-28 10:33:43","last_activity":"2026-02-28 10:33:43","company_name":"SMKN 1 GUNUNG PUTRI","topic_name":"Technical","subtopic_name":"","channel_name":"Phone","status_label":"Closed","employee_name":"Dede Doni","reply_count":11,"assignees":[{"type":"employee","value":"10","display_name":"Dede Doni"},{"type":"employee","value":"22","display_name":"Noc Rafatek"},{"type":"employee","value":"6","display_name":"Tamri Ramadhan"},{"type":"role","value":"noc","display_name":"NOC"}]}