Ticket / ALAM NGARIUNG RESORT
PENGECEKAN AP OUDOOR
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 236Closed 232Resolved 3
Meta
Customer ALAM NGARIUNG RESORTStatus closedPattern ONU online but no internet
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1273 | closed | SETTING MODEM DI LOKASI CUSTOMER AN NURUL KHOERUNNISA |
| #1266 | closed | PORT PCI LAN CARD MATI PADA PC SERVER |
| #1253 | closed | PEMASANGAN POWER SUPPLY OLT ZTE C320 LALADON |
| #1248 | closed | PERBAIKAN OC.11.1/16 - SINBAR-ASPOL |
| #1247 | closed | PPPOE OFF PADA OLT ISP-BJD-RAFALLD-C-01 |
| #1246 | closed | PENGECEKAN DAN PERBAIKAN ODC OC.15.1/16 - BENDUNGAN |
| #1228 | open | PENGECEKAN PERANGKAT ROUDUS TRENGGALEK |
| #1217 | closed | KONEKSI STUCK - Z3 14/09/26 |
| #1216 | closed | KONEKSI DOWN - SMKN 1 GUNUNG PUTRI |
| #1214 | closed | PENGECEKAN WEBSITE PT DMS 17/08/2026 |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #1292 | closed | MAIN LINK DOWN ALAMNGARIUNG RESORT |
| #1251 | closed | PERBAIKAN KABEL PUTUS ALAM NGARIUNG RESORT |
| #1187 | closed | PENGECEKAN CCTV ALAM NGARIUNG |
| #1180 | closed | PENGECEKAN MODEM LOSS POS SECURITY 21/09/2026 |
| #1179 | closed | PENGECEKAN ONU LOSS DI MESS ALAMNGARIUNG 20/09/2026 |
| #1178 | closed | PENGECEKAN FO CUT DI ALAMNGARIUNG 18/09/2026 |
| #1177 | closed | PENGECEKAN MODEM LOSS BATAK KARO 30/08/2026 |
| #1176 | closed | PENGGANTIAN ONU UNTUK OUTDOOR ADILUHUNG 28/08/2026 |
| #1175 | closed | PENGECEKAN MODEM LOSS KAMAR PRASANTRI 24/08/2026 |
| #1174 | closed | PENGECEKAN OUTDOOR ALAMNGARIUNG 8/08/2026 |
Raw JSON
{"id":765,"customer_id":3,"ticket_type":"corporate","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":15,"assigned_role":"subscriber","request_by":"BUDI","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"PENGECEKAN AP OUDOOR","description":"<p>Pegecekan AP oudoor area lobby dan limasan karena terpantau offline.</p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/06/WhatsApp-Image-2026-06-19-at-10.52.17.jpeg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p> </p>","status":"closed","priority":"medium","created_by":22,"created_at":"2026-06-20 08:06:11","updated_at":"2026-06-23 09:00:59","last_activity":"2026-06-23 09:00:59","company_name":"ALAM NGARIUNG RESORT","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"M Fikri Abillah","reply_count":5,"assignees":[{"type":"employee","value":"15","display_name":"M Fikri Abillah"},{"type":"role","value":"subscriber","display_name":"TS"}],"images":"http://portaljagad.rafatek.net/wp-content/uploads/2026/06/WhatsApp-Image-2026-06-19-at-10.52.17.jpeg, http://portaljagad.rafatek.net/wp-content/uploads/2026/06/1000532715.jpg","replies":[{"id":1273,"user_id":22,"display_name":"Noc Rafatek","reply_text":"<strong>Schedule Created</strong><br>• Scheduled Date: June 20, 2026 9:10 am<br>• Created By: Noc Rafatek<br>• Assigned To: M Fikri Abillah, TS<br>• Status: changed from Open to In Progress","created_at":"2026-06-20 09:10:29"},{"id":1276,"user_id":15,"display_name":"M Fikri Abillah","reply_text":"<p>Untuk outdoor limasan sudah bisa kembali</p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/06/1000532715.jpg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p> </p>","created_at":"2026-06-20 14:55:40"},{"id":1283,"user_id":0,"display_name":"","reply_text":"Tiket ini secara otomatis dijadwalkan ulang ke tanggal June 21, 2026 oleh sistem karena status sebelumnya belum selesai.","created_at":"2026-06-20 21:11:32"},{"id":1290,"user_id":0,"display_name":"","reply_text":"Tiket ini secara otomatis dijadwalkan ulang ke tanggal June 22, 2026 oleh sistem karena status sebelumnya belum selesai.","created_at":"2026-06-21 21:11:31"},{"id":1309,"user_id":0,"display_name":"","reply_text":"Tiket ini secara otomatis dijadwalkan ulang ke tanggal June 23, 2026 oleh sistem karena status sebelumnya belum selesai.","created_at":"2026-06-22 21:11:30"}]}