Ticket / ALAM NGARIUNG RESORT
MANAGE SERVICE - PT ALAM NGARIUNG
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 115Closed 106Resolved 1
Meta
Customer ALAM NGARIUNG RESORTStatus closedPattern General connectivity / misc
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1305 | open | RELOKASI MODEM SUNNAH SAEPUL |
| #1294 | in_progress | PENARIKAN KABEL ODP 14.1.7 |
| #1286 | open | GANTI ADAPTOR AN LIANAH |
| #1272 | in_progress | GANTI MODEM A//N ADINDA NURUL FADILAH |
| #1250 | closed | PERBAIKAN OC.11.1/16 - SINBAR-ASPOL |
| #1212 | closed | MANAGE SERVICE PT DANUSARI MITRA SEJAHTERA 10/09/26 |
| #1202 | closed | PERBAIKAN OP.5.1.12 KP SAWAH |
| #1201 | closed | PERBAIKAN OP.16.1.3/8 GG AMIL |
| #1196 | closed | MASUKAN KATASANDI AN Adi Tarmiadi |
| #1157 | closed | PERBAIKAN ODP 3.1.2, 3.1.3, 3.1.7 PONDOK KENCANA |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #1292 | closed | MAIN LINK DOWN ALAMNGARIUNG RESORT |
| #1251 | closed | PERBAIKAN KABEL PUTUS ALAM NGARIUNG RESORT |
| #1187 | closed | PENGECEKAN CCTV ALAM NGARIUNG |
| #1180 | closed | PENGECEKAN MODEM LOSS POS SECURITY 21/09/2026 |
| #1179 | closed | PENGECEKAN ONU LOSS DI MESS ALAMNGARIUNG 20/09/2026 |
| #1178 | closed | PENGECEKAN FO CUT DI ALAMNGARIUNG 18/09/2026 |
| #1177 | closed | PENGECEKAN MODEM LOSS BATAK KARO 30/08/2026 |
| #1176 | closed | PENGGANTIAN ONU UNTUK OUTDOOR ADILUHUNG 28/08/2026 |
| #1175 | closed | PENGECEKAN MODEM LOSS KAMAR PRASANTRI 24/08/2026 |
| #1174 | closed | PENGECEKAN OUTDOOR ALAMNGARIUNG 8/08/2026 |
Raw JSON
{"id":894,"customer_id":3,"ticket_type":"corporate","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":5,"assigned_role":"noc","request_by":"BUDI","topic_id":1,"subtopic_id":3,"channel_id":4,"subject":"MANAGE SERVICE - PT ALAM NGARIUNG","description":"<p>Pengecekan internal PT Alam ngariung </p>","status":"closed","priority":"high","created_by":8,"created_at":"2026-07-14 17:01:19","updated_at":"2026-08-08 07:32:33","last_activity":"2026-08-08 07:32:33","company_name":"ALAM NGARIUNG RESORT","topic_name":"Technical","subtopic_name":"Managed Services","channel_name":"Direct Info","status_label":"Closed","employee_name":"Muhammad Naufal Iskandar","reply_count":14,"assignees":[{"type":"employee","value":"5","display_name":"Muhammad Naufal Iskandar"},{"type":"role","value":"noc","display_name":"NOC"}],"images":"","replies":[{"id":1624,"user_id":8,"display_name":"Ardani Sadid Khairullah","reply_text":"<strong>Schedule Created</strong><br>• Scheduled Date: July 24, 2026 9:00 am<br>• Created By: Ardani Sadid Khairullah<br>• Assigned To: Muhammad Naufal Iskandar, NOC<br>• Status: changed from Open to In Progress","created_at":"2026-07-15 10:54:16"},{"id":1755,"user_id":22,"display_name":"Noc Rafatek","reply_text":"<strong>Schedule Created</strong><br>• Scheduled Date: July 27, 2026 9:00 am<br>• Created By: Noc Rafatek<br>• Assigned To: Muhammad Naufal Iskandar, NOC","created_at":"2026-07-24 08:32:27"},{"id":1795,"user_id":0,"display_name":"","reply_text":"Tiket ini secara otomatis dijadwalkan ulang ke tanggal July 28, 2026 oleh sistem karena status sebelumnya belum selesai.","created_at":"2026-07-27 21:11:32"},{"id":1809,"user_id":0,"display_name":"","reply_text":"Tiket ini secara otomatis dijadwalkan ulang ke tanggal July 29, 2026 oleh sistem karena status sebelumnya belum selesai.","created_at":"2026-07-28 21:11:31"},{"id":1826,"user_id":0,"display_name":"","reply_text":"Tiket ini secara otomatis dijadwalkan ulang ke tanggal July 30, 2026 oleh sistem karena status sebelumnya belum selesai.","created_at":"2026-07-29 21:11:32"},{"id":1837,"user_id":0,"display_name":"","reply_text":"Tiket ini secara otomatis dijadwalkan ulang ke tanggal July 31, 2026 oleh sistem karena status sebelumnya belum selesai.","created_at":"2026-07-30 21:11:31"},{"id":1857,"user_id":0,"display_name":"","reply_text":"Tiket ini secara otomatis dijadwalkan ulang ke tanggal August 1, 2026 oleh sistem karena status sebelumnya belum selesai.","created_at":"2026-07-31 21:11:33"},{"id":1869,"user_id":0,"display_name":"","reply_text":"Tiket ini secara otomatis dijadwalkan ulang ke tanggal August 2, 2026 oleh sistem karena status sebelumnya belum selesai.","created_at":"2026-08-01 21:11:35"},{"id":1883,"user_id":0,"display_name":"","reply_text":"Tiket ini secara otomatis dijadwalkan ulang ke tanggal August 3, 2026 oleh sistem karena status sebelumnya belum selesai.","created_at":"2026-08-02 21:11:30"},{"id":1900,"user_id":0,"display_name":"","reply_text":"Tiket ini secara otomatis dijadwalkan ulang ke tanggal August 4, 2026 oleh sistem karena status sebelumnya belum selesai.","created_at":"2026-08-03 21:11:30"},{"id":1909,"user_id":0,"display_name":"","reply_text":"Tiket ini secara otomatis dijadwalkan ulang ke tanggal August 5, 2026 oleh sistem karena status sebelumnya belum selesai.","created_at":"2026-08-04 21:11:31"},{"id":1937,"user_id":0,"display_name":"","reply_text":"Tiket ini secara otomatis dijadwalkan ulang ke tanggal August 6, 2026 oleh sistem karena status sebelumnya belum selesai.","created_at":"2026-08-05 21:11:31"},{"id":1957,"user_id":0,"display_name":"","reply_text":"Tiket ini secara otomatis dijadwalkan ulang ke tanggal August 7, 2026 oleh sistem karena status sebelumnya belum selesai.","created_at":"2026-08-06 21:11:32"},{"id":1988,"user_id":0,"display_name":"","reply_text":"Tiket ini secara otomatis dijadwalkan ulang ke tanggal August 8, 2026 oleh sistem karena status sebelumnya belum selesai.","created_at":"2026-08-07 21:11:31"}]}