Ticket / ALAM NGARIUNG RESORT
KONEKSI OFF
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 115Closed 106Resolved 1
Meta
Customer ALAM NGARIUNG RESORTStatus closedPattern General connectivity / misc
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1305 | open | RELOKASI MODEM SUNNAH SAEPUL |
| #1294 | in_progress | PENARIKAN KABEL ODP 14.1.7 |
| #1286 | open | GANTI ADAPTOR AN LIANAH |
| #1272 | in_progress | GANTI MODEM A//N ADINDA NURUL FADILAH |
| #1250 | closed | PERBAIKAN OC.11.1/16 - SINBAR-ASPOL |
| #1212 | closed | MANAGE SERVICE PT DANUSARI MITRA SEJAHTERA 10/09/26 |
| #1202 | closed | PERBAIKAN OP.5.1.12 KP SAWAH |
| #1201 | closed | PERBAIKAN OP.16.1.3/8 GG AMIL |
| #1196 | closed | MASUKAN KATASANDI AN Adi Tarmiadi |
| #1157 | closed | PERBAIKAN ODP 3.1.2, 3.1.3, 3.1.7 PONDOK KENCANA |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #1292 | closed | MAIN LINK DOWN ALAMNGARIUNG RESORT |
| #1251 | closed | PERBAIKAN KABEL PUTUS ALAM NGARIUNG RESORT |
| #1187 | closed | PENGECEKAN CCTV ALAM NGARIUNG |
| #1180 | closed | PENGECEKAN MODEM LOSS POS SECURITY 21/09/2026 |
| #1179 | closed | PENGECEKAN ONU LOSS DI MESS ALAMNGARIUNG 20/09/2026 |
| #1178 | closed | PENGECEKAN FO CUT DI ALAMNGARIUNG 18/09/2026 |
| #1177 | closed | PENGECEKAN MODEM LOSS BATAK KARO 30/08/2026 |
| #1176 | closed | PENGGANTIAN ONU UNTUK OUTDOOR ADILUHUNG 28/08/2026 |
| #1175 | closed | PENGECEKAN MODEM LOSS KAMAR PRASANTRI 24/08/2026 |
| #1174 | closed | PENGECEKAN OUTDOOR ALAMNGARIUNG 8/08/2026 |
Raw JSON
{"id":921,"customer_id":3,"ticket_type":"corporate","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":15,"assigned_role":"subscriber","request_by":"BUDI","topic_id":1,"subtopic_id":0,"channel_id":1,"subject":"KONEKSI OFF","description":"<ul>\r\n<li>Mendapatkan informasi dari Bapak Goval, Modem pada villa utama tidak ada, sempet ada teknsi melakukan pengecekan namun setelahnnya modem belum dipasang kembali</li>\r\n</ul>","status":"closed","priority":"high","created_by":33,"created_at":"2026-07-19 09:54:08","updated_at":"2026-07-25 19:17:48","last_activity":"2026-07-25 19:17:48","company_name":"ALAM NGARIUNG RESORT","topic_name":"Technical","subtopic_name":"","channel_name":"WhatsApp","status_label":"Closed","employee_name":"M Fikri Abillah","reply_count":7,"assignees":[{"type":"employee","value":"15","display_name":"M Fikri Abillah"},{"type":"employee","value":"10","display_name":"Dede Doni"},{"type":"employee","value":"16","display_name":"M Fikri Firdaus"},{"type":"employee","value":"34","display_name":"rahmat hidayat"},{"type":"role","value":"subscriber","display_name":"TS"}],"images":"","replies":[{"id":1674,"user_id":33,"display_name":"hari idfidina","reply_text":"<strong>Schedule Created</strong><br>• Scheduled Date: July 19, 2026 12:00 pm<br>• Created By: hari idfidina<br>• Assigned To: M Fikri Abillah, Dede Doni, M Fikri Firdaus, rahmat hidayat, TS<br>• Status: changed from Open to In Progress","created_at":"2026-07-19 09:55:34"},{"id":1687,"user_id":0,"display_name":"","reply_text":"Tiket ini secara otomatis dijadwalkan ulang ke tanggal July 20, 2026 oleh sistem karena status sebelumnya belum selesai.","created_at":"2026-07-19 21:11:31"},{"id":1708,"user_id":0,"display_name":"","reply_text":"Tiket ini secara otomatis dijadwalkan ulang ke tanggal July 21, 2026 oleh sistem karena status sebelumnya belum selesai.","created_at":"2026-07-20 21:11:30"},{"id":1721,"user_id":0,"display_name":"","reply_text":"Tiket ini secara otomatis dijadwalkan ulang ke tanggal July 22, 2026 oleh sistem karena status sebelumnya belum selesai.","created_at":"2026-07-21 21:11:31"},{"id":1745,"user_id":0,"display_name":"","reply_text":"Tiket ini secara otomatis dijadwalkan ulang ke tanggal July 23, 2026 oleh sistem karena status sebelumnya belum selesai.","created_at":"2026-07-22 21:11:31"},{"id":1750,"user_id":0,"display_name":"","reply_text":"Tiket ini secara otomatis dijadwalkan ulang ke tanggal July 24, 2026 oleh sistem karena status sebelumnya belum selesai.","created_at":"2026-07-23 21:11:32"},{"id":1758,"user_id":0,"display_name":"","reply_text":"Tiket ini secara otomatis dijadwalkan ulang ke tanggal July 25, 2026 oleh sistem karena status sebelumnya belum selesai.","created_at":"2026-07-24 21:11:32"}]}