Ticket / ALAM NGARIUNG RESORT
PENGECEKAN FO CUT DI ALAM NGARIUNG
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 45Closed 45Resolved 0
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Customer ALAM NGARIUNG RESORTStatus closedPattern Backbone cable / fiber cut
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #984 | closed | PENGECEKAN BACKBONE LALADON TO SINBAR |
| #968 | closed | KONEKSI ON OFF-AP RUANG KEPSEK |
| #952 | closed | PENGUKURAN KABEL BACKBONE |
| #946 | closed | PENARIKAN JALUR ODP - PON 2 PAGELARAN |
| #926 | closed | LALADON TO SW SINBAR TERPANTAU DOWN |
| #764 | closed | PENGECEKAN BACKBONE ABANET TO FINET |
| #744 | closed | PENGECEKAN JALUR TO KAMPUS NET |
| #728 | closed | PERBAIKAN REDAMAN TINGGI |
| #697 | closed | INFRASTRUKTUR KABEL BACKBONE SUNDA KELAPA |
| #658 | closed | MODEM LOSS A/N SAYIDAH |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #950 | closed | PENGECEKAN MODEM LOSS KAMAR SASAK |
| #949 | closed | PENGECEKAN LINK ALAMNGARIUNG |
| #921 | closed | KONEKSI OFF |
| #894 | closed | MANAGE SERVICE - PT ALAM NGARIUNG |
| #771 | closed | MODEM LOSS KAMAR KADAKA |
| #765 | closed | PENGECEKAN AP OUDOOR |
| #740 | closed | PENGECEKAN MODEM LOSS POS SATPAM |
| #705 | closed | PROJECT INSTALLASI CCTV ALAM NGARIUNG |
| #644 | closed | PENGECEKAN AP OUTDOOR DAUN OFFLINE |
| #643 | closed | MODEM KAMAR MERATUS LOSS |
Raw JSON
{"id":972,"customer_id":3,"ticket_type":"corporate","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":16,"assigned_role":"subscriber","request_by":"BUDI","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"PENGECEKAN FO CUT DI ALAM NGARIUNG","description":"<p>Mendapat laporan dari teknisi di lokasi bahwa terdapat di FO yang putus dan ont pos terpanatu LOSS.</p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/07/WhatsApp-Image-2026-07-30-at-07.14.36.jpeg\" border=\"0\" alt=\"Attachment\" width=\"657\" style=\"max-width: 100%;height: 876px\" /></p>\r\n<p> </p>","status":"closed","priority":"medium","created_by":7,"created_at":"2026-07-30 07:17:28","updated_at":"2026-07-31 15:27:20","last_activity":"2026-07-31 15:27:20","company_name":"ALAM NGARIUNG RESORT","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"M Fikri Firdaus","reply_count":3,"assignees":[{"type":"employee","value":"16","display_name":"M Fikri Firdaus"},{"type":"role","value":"subscriber","display_name":"TS"}],"images":"https://portaljagad.rafatek.net/wp-content/uploads/2026/07/WhatsApp-Image-2026-07-30-at-07.14.36.jpeg","replies":[{"id":1829,"user_id":7,"display_name":"Muhammad Ichwani Iskandar","reply_text":"<strong>Schedule Created</strong><br>• Scheduled Date: July 30, 2026 7:38 am<br>• Created By: Muhammad Ichwani Iskandar<br>• Assigned To: M Fikri Abillah, rahmat hidayat, TS<br>• Status: changed from Open to In Progress","created_at":"2026-07-30 07:38:27"},{"id":1841,"user_id":0,"display_name":"","reply_text":"Tiket ini secara otomatis dijadwalkan ulang ke tanggal July 31, 2026 oleh sistem karena status sebelumnya belum selesai.","created_at":"2026-07-30 21:11:31"},{"id":1855,"user_id":22,"display_name":"Noc Rafatek","reply_text":"<ul>\r\n<li>Telah dilakukan pengecekan oleh tim teknis dan dilakukan penyambungan ulang</li>\r\n<li>Saat ini link sudah aktif kembali</li>\r\n</ul>","created_at":"2026-07-31 15:27:12"}]}