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Ticket / ANWAR HABI

PERBAIKAN BROADBAND ANWAR HABI +62 857-7537-0509

Pattern stats, related by pattern, related by customer, raw ticket payload.

Pattern stats

Total 667Closed 636Resolved 12

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Customer ANWAR HABIStatus closedPattern LOS / optical power high attenuation

Related by pattern

IDStatusSubject
#1304in_progressMODEM LOSS A/N NINING SUNINGSIH
#1303openModem mmengalami LOSS A/N ATIK NIRMALASARI
#1302openModem mmengalami LOSS A/N AHMAD PRIYANTO
#1301in_progressMODEM LOSS A/N CHOIRIAH HERMAWAN
#1299in_progressMODEM LOSS AN FAYZA NURSALSABILA PUTRI
#1298closedMODEM LOSS AN FAYZA NURSALSABILA PUTRI
#1297in_progressMODEM LOSS AN MOCH RIZKI
#1296in_progressMODEM LOSS AN SINTA DELLA
#1295in_progressMODEM LOSS AN POS PONDOK KENCANA
#1292closedMAIN LINK DOWN ALAMNGARIUNG RESORT

Related by customer

IDStatusSubject
#1087closedPERBAIKAN MODEM LOSS ANWAR HABI
#1081closedMODEM LOSS - A/N ANWAR HABI
#1080closedMODEM LOSS A/N ANWAR HABI
#231closedPERBAIKAN CUSTOMER BROADBAND A/N ANWAR HABI
#214closedPERBAIKAN CUSTOMER BROADBAND A/N ANWAR HABI

Raw JSON

{"id":130,"customer_id":77,"ticket_type":"broadband","eyzet_customer_id":"122026000026@cap.net","eyzet_customer_name":"ANWAR HABI","employee_id":0,"assigned_role":"subscriber","request_by":"ANWAR HABI","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"PERBAIKAN BROADBAND ANWAR HABI +62 857-7537-0509","description":"<ul>\r\n<li>Menerima laporan bahwa layanan internet di lokasi pelanggan bermasalah</li>\r\n<li>Namun pelanggan tersebut menginformasikan bahwa tidak ada indikator LOSS pada modem</li>\r\n<li>Setelah dilakukan pengecekan pada system eyzet pelanggan tersebut terpantau offline</li>\r\n<li>Terkait hal tersebut perlu pengecekan ke lokasi untuk memastikan bahwa redaman dan modem dalam kondisi baik, dan pelanggan sudah di infokan untuk penjadwalan tersebut.<img class=\"aligncenter\" style=\"max-width: 100%;height: 702px\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/wdg.png\" alt=\"Attachment\" width=\"1024\" /></li>\r\n</ul>","status":"closed","priority":"medium","created_by":7,"created_at":"2026-02-20 21:58:11","updated_at":"2026-02-22 14:54:41","last_activity":"2026-02-22 14:54:41","company_name":"ANWAR HABI","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"","reply_count":1,"assignees":[{"type":"role","value":"subscriber","display_name":"TS"},{"type":"role","value":"freelance","display_name":"FREELANCE"}],"images":"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/wdg.png, http://portaljagad.rafatek.net/wp-content/uploads/2026/02/1000428515.jpg","replies":[{"id":185,"user_id":21,"display_name":"Dimas Freelance","reply_text":"Putus d sambungan pigtel redaman -37\r\n\r\nDan skrng redaman -23 dan trjadi eror di modem namun sudah kembali normal\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" style=\"max-width: 100%;height: auto\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/1000428515.jpg\" alt=\"Attachment\" /></p>\r\n&nbsp;","created_at":"2026-02-22 14:09:39"}]}