Ticket / ANISSA ZULHIJAH

PEMINDAHAN MODEM - AN ANISSA ZULHIJAH

Pattern stats, related by pattern, related by customer, raw ticket payload.

Pattern stats

Total 206Closed 200Resolved 3

Meta

Customer ANISSA ZULHIJAHStatus closedPattern ONU online but no internet

Related by pattern

IDStatusSubject
#1030in_progressPERBAIKAN JALUR PON 10 PENGKOLAN
#1026closedPERBAIKAN BROADBAND A/N ADE LILIS ROHANA
#1025in_progressONU HUBIN dan PERPUSTAKAAN
#1016closedPERBAIKAN BROADBAND A/N LILIS ROHANA
#1015in_progressPERBAIKAN BROADBAND A/N ANDRIYANA/NUNUNG
#1010closedPERBAIKAN BROADBAND A/N SUMARNI PUPUT
#1009closedPERBAIKAN BROADBAND A/N LUSI YANTI
#1008closedPERBAIKAN BROADBAND A/N MELA AYU LESTARI
#1005closedPERBAIKAN BROADBAND A/N AMINATUL ROSIDAH
#1001closedPERBAIKAN BROADBAND A/N NURHANI SUPANGKAT

Related by customer

IDStatusSubject
#998openPENCABUTAN MODEM (UNSUBSCRIBE) AN ANISSA ZULHIJAH
#329closedPERBAIKAN BROADBAND A/N ANISSA ZULHIJAH

Raw JSON

{"id":145,"customer_id":87,"ticket_type":"broadband","eyzet_customer_id":"ban122026020003@btr.net","eyzet_customer_name":"ANISSA ZULHIJAH","employee_id":0,"assigned_role":"subscriber","request_by":"ANISSA ZULHIJAH","topic_id":1,"subtopic_id":4,"channel_id":1,"subject":"PEMINDAHAN MODEM - AN ANISSA ZULHIJAH","description":"<p>Mendapat laporan dari customer broadband pada tanggal 23 februari 2026 an Anissa Zulhijah beralamatkan bantar kemang RT03/07,bahwa customer ingin memindahkan modem yang berada di lantai ke lantai 1</p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" style=\"max-width: 100%;height: 265px\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/Screenshot-2026-02-23-134540.png\" alt=\"Attachment\" width=\"415\" /></p>\r\n<p>&nbsp;</p>","status":"closed","priority":"medium","created_by":25,"created_at":"2026-02-23 13:53:34","updated_at":"2026-04-12 09:33:05","last_activity":"2026-04-12 09:33:05","company_name":"ANISSA ZULHIJAH","topic_name":"Technical","subtopic_name":"Dismantle","channel_name":"WhatsApp","status_label":"Closed","employee_name":"","reply_count":2,"assignees":[{"type":"role","value":"subscriber","display_name":"TS"},{"type":"role","value":"freelance","display_name":"FREELANCE"}],"images":"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/Screenshot-2026-02-23-134540.png, http://portaljagad.rafatek.net/wp-content/uploads/2026/02/WhatsApp-Image-2026-02-24-at-12.47.51.jpeg","replies":[{"id":221,"user_id":21,"display_name":"Dimas Freelance","reply_text":"Okh sudah di pindah kan","created_at":"2026-02-24 13:53:08"},{"id":222,"user_id":25,"display_name":"Annisa Nurhidayah PENUS","reply_text":"<p>Modem an Anissa Zulhijah sudah selesai dilakukan dan dicek terpantau aman</p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" style=\"max-width: 100%;height: 328px\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/WhatsApp-Image-2026-02-24-at-12.47.51.jpeg\" alt=\"Attachment\" width=\"246\" /></p>\r\n<p>&nbsp;</p>","created_at":"2026-02-24 14:07:42"}]}