Ticket / HARYANTI YANTI
PERBAIKAN BROADBAND - HERYANTI YANTI
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 475Closed 453Resolved 12
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Customer HARYANTI YANTIStatus closedPattern LOS / optical power high attenuation
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1035 | in_progress | MODEM LOSS A/N CITRA CUSTOMI |
| #1034 | in_progress | MODEM LOSS A/N ANISA MADRONI |
| #1033 | in_progress | PERBAIKAN MODEM LOSS A/N CITRA CUSTOMI |
| #1032 | in_progress | PERBAIKAN MODEM LOSS A/N HARYANTI YANTI |
| #1031 | in_progress | PERBAIKAN REDAMAN TINGGI A/N NENG IDA |
| #1028 | closed | PERBAIKAN ODP LOSS 7.2.6/8 |
| #1027 | in_progress | PERBAIKAN MODEM A/N MUHAMMAD ROHMAN |
| #1024 | closed | PERBAIKAN BROADBAND A/N OCIH ABIZAR |
| #1023 | in_progress | PERBAIKAN BROADBAND A/N SRI ARIANTI |
| #1022 | closed | PERBAIKAN BROADBAND A/N FERA ERLINDA |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #1032 | in_progress | PERBAIKAN MODEM LOSS A/N HARYANTI YANTI |
Raw JSON
{"id":307,"customer_id":187,"ticket_type":"broadband","eyzet_customer_id":"211214oi6p20@lldn.net","eyzet_customer_name":"HARYANTI YANTI","employee_id":15,"assigned_role":"subscriber","request_by":"HARYANTI YANTI","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"PERBAIKAN BROADBAND - HERYANTI YANTI","description":"<p>Terdapat lampu loss merah pada perangkat dilokasi </p>","status":"closed","priority":"medium","created_by":8,"created_at":"2026-03-26 16:44:19","updated_at":"2026-04-13 15:25:30","last_activity":"2026-04-13 15:25:30","company_name":"HARYANTI YANTI","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"M Fikri Abillah","reply_count":2,"assignees":[{"type":"employee","value":"15","display_name":"M Fikri Abillah"},{"type":"employee","value":"16","display_name":"M Fikri Firdaus"},{"type":"role","value":"subscriber","display_name":"TS"}],"images":"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/1000293121.jpg","replies":[{"id":598,"user_id":2,"display_name":"Septi Hariyani","reply_text":"<p>tim tolong update untuk masalah ini apakah sdh selesai ?</p>","created_at":"2026-04-13 09:47:45"},{"id":623,"user_id":10,"display_name":"Dede Doni","reply_text":"<blockquote>\r\n<p>Customer sudah online kembali</p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/1000293121.jpg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p> </p>\r\n</blockquote>","created_at":"2026-04-13 11:43:46"}]}