Ticket / PELINDO SUNDA KELAPA
PENGECEKAN AKSES CONTROLER UNIFI
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 144Closed 138Resolved 4
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Customer PELINDO SUNDA KELAPAStatus closedPattern ONU online but no internet
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #714 | open | SURVEY RECONNECT - AN ELISA VIONI |
| #704 | in_progress | PENGECEKAN ODP.1.6.6/8 BANTAR KEMANG |
| #699 | resolved | PERBAIKAN BROADBAND A/N RENI NURAENI |
| #687 | closed | SSID TIDAK TERBACA |
| #682 | closed | PON BLINKING A/N SRI LESTARI |
| #681 | closed | TIDAK BISA KONEK KE TV a/n NOVI NURHAYATI |
| #678 | closed | MODEM OFFLINE A/N SRI LESTARI |
| #668 | closed | PERGANTIAN PERANGKAT (CONVERTER) |
| #667 | closed | PEMINDAHAN LOKASI MODEM |
| #663 | closed | PENGECEKAN CISASAH |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #697 | in_progress | INFRASTRUKTUR KABEL BACKBONE SUNDA KELAPA |
Raw JSON
{"id":32,"customer_id":23,"ticket_type":"corporate","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":0,"assigned_role":"noc","request_by":"DIKI SUNKEL","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"PENGECEKAN AKSES CONTROLER UNIFI","description":"<p>Melakukan pengecekan controller unifi karena team IT di lokasi tidak bisa akses controller unifi, sehingga memerlukan bantuan dari team rafatek.</p>","status":"closed","priority":"low","created_by":7,"created_at":"2026-02-04 14:25:12","updated_at":"2026-03-17 09:59:29","last_activity":"2026-03-17 09:59:29","company_name":"PELINDO SUNDA KELAPA","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"","reply_count":21,"assignees":[]}