Ticket / PELINDO SUNDA KELAPA
INFRASTRUKTUR KABEL BACKBONE SUNDA KELAPA
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 36Closed 35Resolved 0
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Customer PELINDO SUNDA KELAPAStatus in_progressPattern Backbone cable / fiber cut
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #658 | closed | MODEM LOSS A/N SAYIDAH |
| #651 | closed | BACKBONE KARADENAN TO IATECH DOWN |
| #626 | closed | KABEL PUTUS - AN RAHMA WULANDARI |
| #613 | closed | KABEL PUTUS - AN ROHMAH AZAHRA |
| #609 | closed | BACKBONE SINDANG BARANG - ABANET OFFLINE |
| #607 | closed | PERBAIKAN BACKCBONE - LALADON TO EMPANG |
| #600 | closed | KONEKSI ON-OFF - AN FERA ERLINDA |
| #591 | closed | JALUR BACKBONE SINBAR TO CILEBUT DOWN |
| #561 | closed | KABEL PUTUS - AN RATNAWATI RIZKI |
| #523 | closed | PERBAIKAN BACKBONE - PT ALAM NGARIUNG SEJAHTERA |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #32 | closed | PENGECEKAN AKSES CONTROLER UNIFI |
Raw JSON
{"id":697,"customer_id":23,"ticket_type":"corporate","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":2,"assigned_role":"noc","request_by":"DIKI SUNKEL","topic_id":1,"subtopic_id":0,"channel_id":1,"subject":"INFRASTRUKTUR KABEL BACKBONE SUNDA KELAPA","description":"<h2 data-section-id=\"cqncer\" data-start=\"82\" data-end=\"124\">Pengecekan Kabel Fiber Optik (FO) Putus</h2>\r\n<h3 data-section-id=\"3hjpe\" data-start=\"126\" data-end=\"146\">Hasil Pengecekan</h3>\r\n<ol data-start=\"147\" data-end=\"596\">\r\n<li data-section-id=\"wyhyfa\" data-start=\"147\" data-end=\"290\">Berdasarkan hasil pengukuran menggunakan OTDR, ditemukan indikasi titik putus kabel pada jarak kurang lebih <strong data-start=\"258\" data-end=\"289\">380 meter dari ruang server</strong>.</li>\r\n<li data-section-id=\"1pk9z6s\" data-start=\"291\" data-end=\"442\">Setelah dilakukan penelusuran di lapangan, titik putus kabel sulit ditemukan karena jalur kabel telah <strong data-start=\"396\" data-end=\"441\">tertimbun pasir dan tanah di area selokan</strong>.</li>\r\n<li data-section-id=\"1o47bow\" data-start=\"443\" data-end=\"596\">Oleh karena itu, untuk mempercepat proses pemulihan layanan dan memastikan kestabilan jaringan, <strong data-start=\"542\" data-end=\"595\">perlu dilakukan penarikan ulang kabel fiber optik</strong>.</li>\r\n</ol>\r\n<p><br /><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/06/WhatsApp-Image-2026-06-05-at-14.00.15.jpeg\" border=\"0\" alt=\"Attachment\" width=\"370\" style=\"max-width: 100%;height: 279px\" /></p>\r\n<h3 data-section-id=\"1krq0qa\" data-start=\"598\" data-end=\"620\">Kebutuhan Material</h3>\r\n<ul data-start=\"621\" data-end=\"712\">\r\n<li data-section-id=\"mgtudn\" data-start=\"621\" data-end=\"669\">Kabel Fiber Optik (FO) 24 Core : <strong data-start=\"656\" data-end=\"669\">500 meter</strong></li>\r\n<li data-section-id=\"ox4jmi\" data-start=\"670\" data-end=\"712\">Closure Fiber Optik 24 Core : <strong data-start=\"702\" data-end=\"712\"><strong data-start=\"702\" data-end=\"712\">1 unit<br /><br /></strong></strong>\r\n<p data-start=\"62\" data-end=\"72\"><strong data-start=\"62\" data-end=\"72\">Saran:</strong></p>\r\n<p data-start=\"74\" data-end=\"402\">Berdasarkan kondisi di lapangan, saran dari saya agar penarikan ulang kabel dilakukan hingga mencapai titik kabel yang keluar dari area selokan. Hal ini bertujuan untuk mempermudah proses penyambungan (splicing), memudahkan akses saat pekerjaan berlangsung, serta meminimalkan risiko gangguan pada saat pemeliharaan di kemudian hari.<br /><br /><strong data-start=\"262\" data-end=\"274\">Catatan:</strong> Sehubungan dengan kebutuhan perbaikan jaringan fiber optik, mohon dapat dibantu pembuatan SPH (Surat Penawaran Harga) untuk pengadaan material dan pelaksanaan pekerjaan penarikan ulang kabel sesuai hasil survei dan rekomendasi teknis yang telah disampaikan.</p>\r\n</li>\r\n</ul>","status":"in_progress","priority":"medium","created_by":5,"created_at":"2026-06-08 14:33:06","updated_at":"2026-06-10 09:12:40","last_activity":"2026-06-10 09:12:40","company_name":"PELINDO SUNDA KELAPA","topic_name":"Technical","subtopic_name":"","channel_name":"WhatsApp","status_label":"In Progress","employee_name":"Septi Hariyani","reply_count":2,"assignees":[{"type":"employee","value":"2","display_name":"Septi Hariyani"},{"type":"role","value":"noc","display_name":"NOC"}]}