Ticket / SAYIDAH
MODEM LOSS A/N SAYIDAH
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 45Closed 45Resolved 0
Meta
Customer SAYIDAHStatus closedPattern Backbone cable / fiber cut
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #984 | closed | PENGECEKAN BACKBONE LALADON TO SINBAR |
| #972 | closed | PENGECEKAN FO CUT DI ALAM NGARIUNG |
| #968 | closed | KONEKSI ON OFF-AP RUANG KEPSEK |
| #952 | closed | PENGUKURAN KABEL BACKBONE |
| #946 | closed | PENARIKAN JALUR ODP - PON 2 PAGELARAN |
| #926 | closed | LALADON TO SW SINBAR TERPANTAU DOWN |
| #764 | closed | PENGECEKAN BACKBONE ABANET TO FINET |
| #744 | closed | PENGECEKAN JALUR TO KAMPUS NET |
| #728 | closed | PERBAIKAN REDAMAN TINGGI |
| #697 | closed | INFRASTRUKTUR KABEL BACKBONE SUNDA KELAPA |
Related by customer
| ID | Status | Subject |
|---|
Raw JSON
{"id":658,"customer_id":367,"ticket_type":"broadband","eyzet_customer_id":"211012gvbd31@cap.net","eyzet_customer_name":"SAYIDAH","employee_id":0,"assigned_role":"subscriber","request_by":"SAYIDAH","topic_id":1,"subtopic_id":0,"channel_id":1,"subject":"MODEM LOSS A/N SAYIDAH","description":"<ul>\r\n<li>Mendapatkan informasi dari customer bahwa ada kabel putus</li>\r\n<li>Saat di cek melalui eyzet, customer tersebut terpantau offline</li>\r\n<li>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/06/Screenshot-2026-06-01-083715.png\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p> </p>\r\n</li>\r\n<li>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/06/Screenshot-2026-06-01-083455.png\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p> </p>\r\n</li>\r\n</ul>","status":"closed","priority":"medium","created_by":32,"created_at":"2026-06-01 08:39:39","updated_at":"2026-06-01 18:51:23","last_activity":"2026-06-01 18:51:23","company_name":"SAYIDAH","topic_name":"Technical","subtopic_name":"","channel_name":"WhatsApp","status_label":"Closed","employee_name":"","reply_count":1,"assignees":[{"type":"role","value":"subscriber","display_name":"TS"}],"images":"http://portaljagad.rafatek.net/wp-content/uploads/2026/06/Screenshot-2026-06-01-083715.png, http://portaljagad.rafatek.net/wp-content/uploads/2026/06/Screenshot-2026-06-01-083455.png, http://portaljagad.rafatek.net/wp-content/uploads/2026/06/1000522895.jpg","replies":[{"id":992,"user_id":15,"display_name":"M Fikri Abillah","reply_text":"Untuk customer sudah up kembali, permasalahan kabel banding di box\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/06/1000522895.jpg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n ","created_at":"2026-06-01 16:10:40"}]}