Ticket / FINET
PENGECEKAN BACKBONE ABANET TO FINET
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 45Closed 45Resolved 0
Meta
Customer FINETStatus closedPattern Backbone cable / fiber cut
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #984 | closed | PENGECEKAN BACKBONE LALADON TO SINBAR |
| #972 | closed | PENGECEKAN FO CUT DI ALAM NGARIUNG |
| #968 | closed | KONEKSI ON OFF-AP RUANG KEPSEK |
| #952 | closed | PENGUKURAN KABEL BACKBONE |
| #946 | closed | PENARIKAN JALUR ODP - PON 2 PAGELARAN |
| #926 | closed | LALADON TO SW SINBAR TERPANTAU DOWN |
| #744 | closed | PENGECEKAN JALUR TO KAMPUS NET |
| #728 | closed | PERBAIKAN REDAMAN TINGGI |
| #697 | closed | INFRASTRUKTUR KABEL BACKBONE SUNDA KELAPA |
| #658 | closed | MODEM LOSS A/N SAYIDAH |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #276 | closed | MENONAKTIFKAN IP PUBLIC FINET-BOJONG |
| #255 | closed | LINK DARI POP BOJONG KE USER FINET BOJONG DOWN |
| #239 | closed | PENGECEKAN ULANG KONFIGURASI VLAN UNTUK KEBUTUHAN FINET |
| #213 | closed | KONFIGURASI VLAN UNTUK KEBUTUHAN FINET |
| #197 | closed | KONFIGURASI VLAN UNTUK KEBUTUHAN INTERKONEKSI FINET-ION |
| #110 | closed | REQUEST INTERCONNECTION FINET DARI PERANGKAT RAFATEK KE ION |
| #106 | closed | PLUG IN KABEL DARI PERANGKAT FINET KE SW MTEN |
Raw JSON
{"id":764,"customer_id":68,"ticket_type":"corporate","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":10,"assigned_role":"subscriber","request_by":"FAJRI","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"PENGECEKAN BACKBONE ABANET TO FINET","description":"<p>Jalur terpantau down.</p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/06/Screenshot-2026-06-19-at-09.51.49.png\" border=\"0\" alt=\"Attachment\" width=\"696\" style=\"max-width: 100%;height: 152px\" /></p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/06/Screenshot-2026-06-19-at-09.48.55.png\" border=\"0\" alt=\"Attachment\" width=\"697\" style=\"max-width: 100%;height: 756px\" /></p>\r\n<p> </p>","status":"closed","priority":"high","created_by":22,"created_at":"2026-06-19 09:52:59","updated_at":"2026-06-20 08:03:48","last_activity":"2026-06-20 08:03:48","company_name":"FINET","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Dede Doni","reply_count":1,"assignees":[{"type":"employee","value":"10","display_name":"Dede Doni"},{"type":"role","value":"subscriber","display_name":"TS"},{"type":"role","value":"freelance","display_name":"FREELANCE"}],"images":"http://portaljagad.rafatek.net/wp-content/uploads/2026/06/Screenshot-2026-06-19-at-09.51.49.png, http://portaljagad.rafatek.net/wp-content/uploads/2026/06/Screenshot-2026-06-19-at-09.48.55.png, http://portaljagad.rafatek.net/wp-content/uploads/2026/06/1000351388.jpg","replies":[{"id":1256,"user_id":10,"display_name":"Dede Doni","reply_text":"Kabel jamper drop core dari closur putus,, d lakukan penarikan ulang kabel\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/06/1000351388.jpg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n ","created_at":"2026-06-19 14:44:18"}]}