Ticket / FINET
PLUG IN KABEL DARI PERANGKAT FINET KE SW MTEN
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 236Closed 232Resolved 3
Meta
Customer FINETStatus closedPattern ONU online but no internet
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1273 | closed | SETTING MODEM DI LOKASI CUSTOMER AN NURUL KHOERUNNISA |
| #1266 | closed | PORT PCI LAN CARD MATI PADA PC SERVER |
| #1253 | closed | PEMASANGAN POWER SUPPLY OLT ZTE C320 LALADON |
| #1248 | closed | PERBAIKAN OC.11.1/16 - SINBAR-ASPOL |
| #1247 | closed | PPPOE OFF PADA OLT ISP-BJD-RAFALLD-C-01 |
| #1246 | closed | PENGECEKAN DAN PERBAIKAN ODC OC.15.1/16 - BENDUNGAN |
| #1228 | open | PENGECEKAN PERANGKAT ROUDUS TRENGGALEK |
| #1217 | closed | KONEKSI STUCK - Z3 14/09/26 |
| #1216 | closed | KONEKSI DOWN - SMKN 1 GUNUNG PUTRI |
| #1214 | closed | PENGECEKAN WEBSITE PT DMS 17/08/2026 |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #764 | closed | PENGECEKAN BACKBONE ABANET TO FINET |
| #276 | closed | MENONAKTIFKAN IP PUBLIC FINET-BOJONG |
| #255 | closed | LINK DARI POP BOJONG KE USER FINET BOJONG DOWN |
| #239 | closed | PENGECEKAN ULANG KONFIGURASI VLAN UNTUK KEBUTUHAN FINET |
| #213 | closed | KONFIGURASI VLAN UNTUK KEBUTUHAN FINET |
| #197 | closed | KONFIGURASI VLAN UNTUK KEBUTUHAN INTERKONEKSI FINET-ION |
| #110 | closed | REQUEST INTERCONNECTION FINET DARI PERANGKAT RAFATEK KE ION |
Raw JSON
{"id":106,"customer_id":68,"ticket_type":"corporate","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":4,"assigned_role":"noc","request_by":"FAJRI","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"PLUG IN KABEL DARI PERANGKAT FINET KE SW MTEN","description":"<ul>\r\n<li>Sebelumnya tgl 14 feb hari sabtu tim finet sudah melakukan plug in dri perangkat finet (juniper) ke sw rafatek (huawei), tapi di info kembali oleh pihak finet bahwa perangkat juniper sedang error jadi plug in kabel lgi dri perangkat finet yang lain ke sw rafatek (mikrotik)</li>\r\n<li><br /><img class=\"\" style=\"max-width: 100%;height: 452px\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/laporan-15-feb-26-3.jpg.png\" alt=\"Attachment\" width=\"676\" /></li>\r\n<li>bonding interface ke perangkat finet dan menembuskan vlan2 yang diperlukan</li>\r\n<li><img class=\"alignnone\" style=\"max-width: 100%;height: 296px\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/laporan-15-feb-26-2.jpg.png\" alt=\"Attachment\" width=\"436\" /><img class=\"alignnone\" style=\"max-width: 100%;height: 236px\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/laporan-15-feb-26-1.jpg.png\" alt=\"Attachment\" width=\"655\" /></li>\r\n<li><img class=\"\" style=\"max-width: 100%;height: 391px\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/laporan-15-feb-26-4.jpg.png\" alt=\"Attachment\" width=\"709\" /></li>\r\n</ul>","status":"closed","priority":"medium","created_by":4,"created_at":"2026-02-16 07:40:20","updated_at":"2026-02-18 16:53:05","last_activity":"2026-02-18 16:53:05","company_name":"FINET","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Muhamad Cahyo Wicaksono","reply_count":0,"assignees":[{"type":"employee","value":"4","display_name":"Muhamad Cahyo Wicaksono"},{"type":"role","value":"noc","display_name":"NOC"}],"images":"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/laporan-15-feb-26-3.jpg.png, http://portaljagad.rafatek.net/wp-content/uploads/2026/02/laporan-15-feb-26-2.jpg.png, http://portaljagad.rafatek.net/wp-content/uploads/2026/02/laporan-15-feb-26-1.jpg.png, http://portaljagad.rafatek.net/wp-content/uploads/2026/02/laporan-15-feb-26-4.jpg.png","replies":[]}