Ticket / FINET
PLUG IN KABEL DARI PERANGKAT FINET KE SW MTEN
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 144Closed 138Resolved 4
Meta
Customer FINETStatus closedPattern ONU online but no internet
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #714 | open | SURVEY RECONNECT - AN ELISA VIONI |
| #704 | in_progress | PENGECEKAN ODP.1.6.6/8 BANTAR KEMANG |
| #699 | resolved | PERBAIKAN BROADBAND A/N RENI NURAENI |
| #687 | closed | SSID TIDAK TERBACA |
| #682 | closed | PON BLINKING A/N SRI LESTARI |
| #681 | closed | TIDAK BISA KONEK KE TV a/n NOVI NURHAYATI |
| #678 | closed | MODEM OFFLINE A/N SRI LESTARI |
| #668 | closed | PERGANTIAN PERANGKAT (CONVERTER) |
| #667 | closed | PEMINDAHAN LOKASI MODEM |
| #663 | closed | PENGECEKAN CISASAH |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #276 | closed | MENONAKTIFKAN IP PUBLIC FINET-BOJONG |
| #255 | closed | LINK DARI POP BOJONG KE USER FINET BOJONG DOWN |
| #239 | closed | PENGECEKAN ULANG KONFIGURASI VLAN UNTUK KEBUTUHAN FINET |
| #213 | closed | KONFIGURASI VLAN UNTUK KEBUTUHAN FINET |
| #197 | closed | KONFIGURASI VLAN UNTUK KEBUTUHAN INTERKONEKSI FINET-ION |
| #110 | closed | REQUEST INTERCONNECTION FINET DARI PERANGKAT RAFATEK KE ION |
Raw JSON
{"id":106,"customer_id":68,"ticket_type":"corporate","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":4,"assigned_role":"noc","request_by":"FAJRI","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"PLUG IN KABEL DARI PERANGKAT FINET KE SW MTEN","description":"<ul>\r\n<li>Sebelumnya tgl 14 feb hari sabtu tim finet sudah melakukan plug in dri perangkat finet (juniper) ke sw rafatek (huawei), tapi di info kembali oleh pihak finet bahwa perangkat juniper sedang error jadi plug in kabel lgi dri perangkat finet yang lain ke sw rafatek (mikrotik)</li>\r\n<li><br /><img class=\"\" style=\"max-width: 100%;height: 452px\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/laporan-15-feb-26-3.jpg.png\" alt=\"Attachment\" width=\"676\" /></li>\r\n<li>bonding interface ke perangkat finet dan menembuskan vlan2 yang diperlukan</li>\r\n<li><img class=\"alignnone\" style=\"max-width: 100%;height: 296px\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/laporan-15-feb-26-2.jpg.png\" alt=\"Attachment\" width=\"436\" /><img class=\"alignnone\" style=\"max-width: 100%;height: 236px\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/laporan-15-feb-26-1.jpg.png\" alt=\"Attachment\" width=\"655\" /></li>\r\n<li><img class=\"\" style=\"max-width: 100%;height: 391px\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/laporan-15-feb-26-4.jpg.png\" alt=\"Attachment\" width=\"709\" /></li>\r\n</ul>","status":"closed","priority":"medium","created_by":4,"created_at":"2026-02-16 07:40:20","updated_at":"2026-02-18 16:53:05","last_activity":"2026-02-18 16:53:05","company_name":"FINET","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Muhamad Cahyo Wicaksono","reply_count":0,"assignees":[{"type":"employee","value":"4","display_name":"Muhamad Cahyo Wicaksono"},{"type":"role","value":"noc","display_name":"NOC"}]}