Ticket / FINET
LINK DARI POP BOJONG KE USER FINET BOJONG DOWN
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 335Closed 322Resolved 11
Meta
Customer FINETStatus closedPattern LOS / optical power high attenuation
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #720 | in_progress | MODEM LOSS A/N SITI NURLAELASARI |
| #719 | open | MODEM LOSS - AN ENI SORAYA |
| #709 | closed | MODEM LOSS A/N LINAWATI |
| #708 | closed | MODEM LOSS A/N KASIHATI TELAUMBANUA |
| #706 | closed | PERBAIKAN MODEM LOSS A/N INDRA KURNIAWAN |
| #703 | resolved | PERBAIKAN ODP 1.6.4/8 |
| #696 | closed | MODEM LOSS - A/N MUHAMMAD DODI |
| #690 | closed | MODEM LOSS A/N INAH KARSINAH |
| #688 | closed | Modem LOSS A/N SUDIRA JAIM |
| #686 | closed | PERBAIKAN MODEM LOSS A/N EUIS NURJANAH |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #276 | closed | MENONAKTIFKAN IP PUBLIC FINET-BOJONG |
| #239 | closed | PENGECEKAN ULANG KONFIGURASI VLAN UNTUK KEBUTUHAN FINET |
| #213 | closed | KONFIGURASI VLAN UNTUK KEBUTUHAN FINET |
| #197 | closed | KONFIGURASI VLAN UNTUK KEBUTUHAN INTERKONEKSI FINET-ION |
| #110 | closed | REQUEST INTERCONNECTION FINET DARI PERANGKAT RAFATEK KE ION |
| #106 | closed | PLUG IN KABEL DARI PERANGKAT FINET KE SW MTEN |
Raw JSON
{"id":255,"customer_id":68,"ticket_type":"corporate","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":4,"assigned_role":"noc","request_by":"FAJRI","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"LINK DARI POP BOJONG KE USER FINET BOJONG DOWN","description":"<ul>\r\n \t<li>\r\n<p class=\"aligncenter\">user menginfokan bahwa internet down, setelah dicek redaman dari pop bojong ke end user terpantau tinggi\r\n<img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/03/laporan-11-maret-26-2.jpg.png\" border=\"0\" alt=\"Attachment\" width=\"488\" style=\"max-width: 100%;height: 263px\" /></p>\r\n</li>\r\n \t<li>hasil pengecekan redaman di sisi lokasi oleh PIC end user\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/03/laporan-11-mar-26-4.jpg\" border=\"0\" alt=\"Attachment\" width=\"293\" style=\"max-width: 100%;height: 521px\" /></p>\r\n<p class=\"aligncenter\"></p>\r\n </li>\r\n</ul>","status":"closed","priority":"high","created_by":4,"created_at":"2026-03-11 11:15:08","updated_at":"2026-03-11 11:16:06","last_activity":"2026-03-11 11:16:06","company_name":"FINET","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Muhamad Cahyo Wicaksono","reply_count":1,"assignees":[{"type":"employee","value":"4","display_name":"Muhamad Cahyo Wicaksono"},{"type":"role","value":"noc","display_name":"NOC"}]}