Ticket / FINET
REQUEST INTERCONNECTION FINET DARI PERANGKAT RAFATEK KE ION
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 236Closed 232Resolved 3
Meta
Customer FINETStatus closedPattern ONU online but no internet
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1273 | closed | SETTING MODEM DI LOKASI CUSTOMER AN NURUL KHOERUNNISA |
| #1266 | closed | PORT PCI LAN CARD MATI PADA PC SERVER |
| #1253 | closed | PEMASANGAN POWER SUPPLY OLT ZTE C320 LALADON |
| #1248 | closed | PERBAIKAN OC.11.1/16 - SINBAR-ASPOL |
| #1247 | closed | PPPOE OFF PADA OLT ISP-BJD-RAFALLD-C-01 |
| #1246 | closed | PENGECEKAN DAN PERBAIKAN ODC OC.15.1/16 - BENDUNGAN |
| #1228 | open | PENGECEKAN PERANGKAT ROUDUS TRENGGALEK |
| #1217 | closed | KONEKSI STUCK - Z3 14/09/26 |
| #1216 | closed | KONEKSI DOWN - SMKN 1 GUNUNG PUTRI |
| #1214 | closed | PENGECEKAN WEBSITE PT DMS 17/08/2026 |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #764 | closed | PENGECEKAN BACKBONE ABANET TO FINET |
| #276 | closed | MENONAKTIFKAN IP PUBLIC FINET-BOJONG |
| #255 | closed | LINK DARI POP BOJONG KE USER FINET BOJONG DOWN |
| #239 | closed | PENGECEKAN ULANG KONFIGURASI VLAN UNTUK KEBUTUHAN FINET |
| #213 | closed | KONFIGURASI VLAN UNTUK KEBUTUHAN FINET |
| #197 | closed | KONFIGURASI VLAN UNTUK KEBUTUHAN INTERKONEKSI FINET-ION |
| #106 | closed | PLUG IN KABEL DARI PERANGKAT FINET KE SW MTEN |
Raw JSON
{"id":110,"customer_id":68,"ticket_type":"corporate","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":0,"assigned_role":"","request_by":"FAJRI","topic_id":5,"subtopic_id":0,"channel_id":1,"subject":"REQUEST INTERCONNECTION FINET DARI PERANGKAT RAFATEK KE ION","description":"<p style=\"text-align: left\">Laporan : Bang fajri finet meminta untuk request xcon ke PT. PARSAORAN GLOBAL DATATRANS (ION)</p>\r\n<p style=\"text-align: left\"><img class=\"aligncenter\" style=\"max-width: 100%;height: 125px\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/Screenshot-2026-02-16-at-1.23.46-PM.png\" alt=\"Attachment\" width=\"570\" />\r\nAction : Membuatkan tiket reuqest di portal dcim apjii</p>\r\n<img class=\"aligncenter\" style=\"max-width: 100%;height: 198px\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/Screenshot-2026-02-16-at-1.23.58-PM.png\" alt=\"Attachment\" width=\"382\" />\r\n\r\n ","status":"closed","priority":"medium","created_by":3,"created_at":"2026-02-16 13:25:43","updated_at":"2026-02-18 16:53:05","last_activity":"2026-02-18 16:53:05","company_name":"FINET","topic_name":"Other","subtopic_name":"","channel_name":"WhatsApp","status_label":"Closed","employee_name":"","reply_count":0,"assignees":[],"images":"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/Screenshot-2026-02-16-at-1.23.46-PM.png, http://portaljagad.rafatek.net/wp-content/uploads/2026/02/Screenshot-2026-02-16-at-1.23.58-PM.png","replies":[]}