Ticket / FINET
KONFIGURASI VLAN UNTUK KEBUTUHAN INTERKONEKSI FINET-ION
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 236Closed 232Resolved 3
Meta
Customer FINETStatus closedPattern ONU online but no internet
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1273 | closed | SETTING MODEM DI LOKASI CUSTOMER AN NURUL KHOERUNNISA |
| #1266 | closed | PORT PCI LAN CARD MATI PADA PC SERVER |
| #1253 | closed | PEMASANGAN POWER SUPPLY OLT ZTE C320 LALADON |
| #1248 | closed | PERBAIKAN OC.11.1/16 - SINBAR-ASPOL |
| #1247 | closed | PPPOE OFF PADA OLT ISP-BJD-RAFALLD-C-01 |
| #1246 | closed | PENGECEKAN DAN PERBAIKAN ODC OC.15.1/16 - BENDUNGAN |
| #1228 | open | PENGECEKAN PERANGKAT ROUDUS TRENGGALEK |
| #1217 | closed | KONEKSI STUCK - Z3 14/09/26 |
| #1216 | closed | KONEKSI DOWN - SMKN 1 GUNUNG PUTRI |
| #1214 | closed | PENGECEKAN WEBSITE PT DMS 17/08/2026 |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #764 | closed | PENGECEKAN BACKBONE ABANET TO FINET |
| #276 | closed | MENONAKTIFKAN IP PUBLIC FINET-BOJONG |
| #255 | closed | LINK DARI POP BOJONG KE USER FINET BOJONG DOWN |
| #239 | closed | PENGECEKAN ULANG KONFIGURASI VLAN UNTUK KEBUTUHAN FINET |
| #213 | closed | KONFIGURASI VLAN UNTUK KEBUTUHAN FINET |
| #110 | closed | REQUEST INTERCONNECTION FINET DARI PERANGKAT RAFATEK KE ION |
| #106 | closed | PLUG IN KABEL DARI PERANGKAT FINET KE SW MTEN |
Raw JSON
{"id":197,"customer_id":68,"ticket_type":"corporate","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":4,"assigned_role":"noc","request_by":"FAJRI","topic_id":1,"subtopic_id":0,"channel_id":1,"subject":"KONFIGURASI VLAN UNTUK KEBUTUHAN INTERKONEKSI FINET-ION","description":"<ol>\r\n \t<li>Koordinasi dengan pihak finet terkait vlan yang available</li>\r\n \t<li>Vlan sudah di tentukan yaitu vlan 1777</li>\r\n \t<li>Menembuskan vlan tersebut dari ke sw cisco, sw cyber, sw mten, hingga perangkat finet</li>\r\n \t<li>Koordinasi dengan pihak untuk dilakukan pengecekan apakah vlan sudah tembus/b\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/03/WhatsApp-Image-2026-03-02-at-11.27.37.jpeg\" border=\"0\" alt=\"Attachment\" width=\"456\" style=\"max-width: 100%;height: 588px\" /></p>\r\n \r\n\r\nelum</li>\r\n</ol>","status":"closed","priority":"medium","created_by":5,"created_at":"2026-03-02 11:35:06","updated_at":"2026-03-06 08:48:29","last_activity":"2026-03-06 08:48:29","company_name":"FINET","topic_name":"Technical","subtopic_name":"","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Muhamad Cahyo Wicaksono","reply_count":0,"assignees":[{"type":"employee","value":"4","display_name":"Muhamad Cahyo Wicaksono"},{"type":"employee","value":"5","display_name":"Muhammad Naufal Iskandar"},{"type":"role","value":"noc","display_name":"NOC"}],"images":"http://portaljagad.rafatek.net/wp-content/uploads/2026/03/WhatsApp-Image-2026-03-02-at-11.27.37.jpeg","replies":[]}