Ticket / FINET
PENGECEKAN ULANG KONFIGURASI VLAN UNTUK KEBUTUHAN FINET
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 206Closed 200Resolved 3
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Customer FINETStatus closedPattern ONU online but no internet
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1030 | in_progress | PERBAIKAN JALUR PON 10 PENGKOLAN |
| #1026 | closed | PERBAIKAN BROADBAND A/N ADE LILIS ROHANA |
| #1025 | in_progress | ONU HUBIN dan PERPUSTAKAAN |
| #1016 | closed | PERBAIKAN BROADBAND A/N LILIS ROHANA |
| #1015 | in_progress | PERBAIKAN BROADBAND A/N ANDRIYANA/NUNUNG |
| #1010 | closed | PERBAIKAN BROADBAND A/N SUMARNI PUPUT |
| #1009 | closed | PERBAIKAN BROADBAND A/N LUSI YANTI |
| #1008 | closed | PERBAIKAN BROADBAND A/N MELA AYU LESTARI |
| #1005 | closed | PERBAIKAN BROADBAND A/N AMINATUL ROSIDAH |
| #1001 | closed | PERBAIKAN BROADBAND A/N NURHANI SUPANGKAT |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #764 | closed | PENGECEKAN BACKBONE ABANET TO FINET |
| #276 | closed | MENONAKTIFKAN IP PUBLIC FINET-BOJONG |
| #255 | closed | LINK DARI POP BOJONG KE USER FINET BOJONG DOWN |
| #213 | closed | KONFIGURASI VLAN UNTUK KEBUTUHAN FINET |
| #197 | closed | KONFIGURASI VLAN UNTUK KEBUTUHAN INTERKONEKSI FINET-ION |
| #110 | closed | REQUEST INTERCONNECTION FINET DARI PERANGKAT RAFATEK KE ION |
| #106 | closed | PLUG IN KABEL DARI PERANGKAT FINET KE SW MTEN |
Raw JSON
{"id":239,"customer_id":68,"ticket_type":"corporate","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":4,"assigned_role":"noc","request_by":"FAJRI","topic_id":1,"subtopic_id":0,"channel_id":1,"subject":"PENGECEKAN ULANG KONFIGURASI VLAN UNTUK KEBUTUHAN FINET","description":"<p>Detail pekerjaan :</p>\r\n<ol>\r\n<li>Melakukan pengecekan kembali konfigurasi vlan pada switch mikrotik mten dan switch huawei</li>\r\n<li>Setelah di cek bahwa konfigurasi sudah benar</li>\r\n<li>Meminta tolong kepada pihak FINET untuk memastikan dengan menggunakan ip dummy apakah vlan sudah tembus atau belum</li>\r\n<li>Setelah pihak FINET membuat ip dummy, pihak finet memberi informasi bahwa vlan benar sudah tembus\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/03/photo_2026-03-07-21.56.11.jpeg\" border=\"0\" alt=\"Attachment\" width=\"509\" style=\"max-width: 100%;height: 422px\" /></p>\r\n<p> </p>\r\n</li>\r\n</ol>","status":"closed","priority":"medium","created_by":5,"created_at":"2026-03-07 21:58:38","updated_at":"2026-03-07 21:59:01","last_activity":"2026-03-07 21:59:01","company_name":"FINET","topic_name":"Technical","subtopic_name":"","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Muhamad Cahyo Wicaksono","reply_count":0,"assignees":[{"type":"employee","value":"4","display_name":"Muhamad Cahyo Wicaksono"},{"type":"employee","value":"5","display_name":"Muhammad Naufal Iskandar"},{"type":"role","value":"noc","display_name":"NOC"}],"images":"http://portaljagad.rafatek.net/wp-content/uploads/2026/03/photo_2026-03-07-21.56.11.jpeg","replies":[]}