Ticket / SUNNAH SAEPUL
PERBAIKAN REDAMAN TINGGI CUSTOMER A/N SUNNAH SAEPUL
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 667Closed 636Resolved 12
Meta
Customer SUNNAH SAEPULStatus closedPattern LOS / optical power high attenuation
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1304 | in_progress | MODEM LOSS A/N NINING SUNINGSIH |
| #1303 | open | Modem mmengalami LOSS A/N ATIK NIRMALASARI |
| #1302 | open | Modem mmengalami LOSS A/N AHMAD PRIYANTO |
| #1301 | in_progress | MODEM LOSS A/N CHOIRIAH HERMAWAN |
| #1299 | in_progress | MODEM LOSS AN FAYZA NURSALSABILA PUTRI |
| #1298 | closed | MODEM LOSS AN FAYZA NURSALSABILA PUTRI |
| #1297 | in_progress | MODEM LOSS AN MOCH RIZKI |
| #1296 | in_progress | MODEM LOSS AN SINTA DELLA |
| #1295 | in_progress | MODEM LOSS AN POS PONDOK KENCANA |
| #1292 | closed | MAIN LINK DOWN ALAMNGARIUNG RESORT |
Raw JSON
{"id":360,"customer_id":218,"ticket_type":"broadband","eyzet_customer_id":"23914vxz782@bdg.net","eyzet_customer_name":"SUNNAH SAEPUL","employee_id":13,"assigned_role":"subscriber","request_by":"SUNNAH SAEPUL","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"PERBAIKAN REDAMAN TINGGI CUSTOMER A/N SUNNAH SAEPUL","description":"<ul>\r\n<li>Customer melaporkan jika koneksi lemot dan tidak bisa, lalu hasil pengecekan redaman sinyal di lokasi terpantau tinggi yaitu -27<br />\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/WhatsApp-Image-2026-04-05-at-14.07.15.jpeg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p> </p>\r\n</li>\r\n</ul>","status":"closed","priority":"medium","created_by":3,"created_at":"2026-04-05 14:13:41","updated_at":"2026-04-05 16:26:06","last_activity":"2026-04-05 16:26:06","company_name":"SUNNAH SAEPUL","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Muhammad Ridwan","reply_count":1,"assignees":[{"type":"employee","value":"13","display_name":"Muhammad Ridwan"},{"type":"employee","value":"14","display_name":"Ronald Maradona"},{"type":"role","value":"subscriber","display_name":"TS"}],"images":"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/WhatsApp-Image-2026-04-05-at-14.07.15.jpeg","replies":[{"id":530,"user_id":13,"display_name":"Muhammad Ridwan","reply_text":"Redaman tinggi karena pigtailnya banding,\r\n\r\nDi splasing ulang sudah normal kembali untuk redamannya","created_at":"2026-04-05 16:14:36"}]}