Ticket / M HUSNI MUBAROK

MODEM LOSS - AN HUSNI MUBAROK

Pattern stats, related by pattern, related by customer, raw ticket payload.

Pattern stats

Total 667Closed 636Resolved 12

Meta

Customer M HUSNI MUBAROKStatus closedPattern LOS / optical power high attenuation

Related by pattern

IDStatusSubject
#1304in_progressMODEM LOSS A/N NINING SUNINGSIH
#1303openModem mmengalami LOSS A/N ATIK NIRMALASARI
#1302openModem mmengalami LOSS A/N AHMAD PRIYANTO
#1301in_progressMODEM LOSS A/N CHOIRIAH HERMAWAN
#1299in_progressMODEM LOSS AN FAYZA NURSALSABILA PUTRI
#1298closedMODEM LOSS AN FAYZA NURSALSABILA PUTRI
#1297in_progressMODEM LOSS AN MOCH RIZKI
#1296in_progressMODEM LOSS AN SINTA DELLA
#1295in_progressMODEM LOSS AN POS PONDOK KENCANA
#1292closedMAIN LINK DOWN ALAMNGARIUNG RESORT

Related by customer

IDStatusSubject
#1207closedMODEM LOSS AN M HUSNI MUBAROK
#1160closedModem terpantau LOSS A/N M.HUSNI MUBAROK
#941closedMODEM ERROR A/N M HUSNI MUBAROK
#342closedINSTALLASI BROADBAND - A/N M HUSNI MUBAROK

Raw JSON

{"id":442,"customer_id":208,"ticket_type":"broadband","eyzet_customer_id":"122026030003@nal.net","eyzet_customer_name":"M HUSNI MUBAROK","employee_id":0,"assigned_role":"subscriber","request_by":"M HUSNI MUBAROK","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"MODEM LOSS - AN HUSNI MUBAROK","description":"","status":"closed","priority":"medium","created_by":25,"created_at":"2026-04-16 11:10:30","updated_at":"2026-04-18 19:25:53","last_activity":"2026-04-18 19:25:53","company_name":"M HUSNI MUBAROK","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"","reply_count":2,"assignees":[{"type":"role","value":"subscriber","display_name":"TS"}],"images":"","replies":[{"id":682,"user_id":14,"display_name":"Ronald Maradona","reply_text":"<p class=\"aligncenter\">ganti modem , modem barunya eror, ganti modem yang lama redaman -23</p>\r\n<p>modem aktif lagi</p>\r\n<p>&nbsp;</p>","created_at":"2026-04-16 11:13:36"},{"id":687,"user_id":7,"display_name":"Muhammad Ichwani Iskandar","reply_text":"<p>Foto untuk dokumentasi nya bagaimana pak <span class=\"dwr-mention\">@Ronald Maradona</span> </p>\r\n<p>&nbsp;</p>","created_at":"2026-04-16 14:02:03"}]}