Ticket / ALAM NGARIUNG RESORT
PENGECEKAN AP OUTDOOR OFFICE
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 47Closed 46Resolved 1
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Customer ALAM NGARIUNG RESORTStatus closedPattern WiFi / router local slow
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1215 | closed | KONEKSI LAMBAT - PT DMS 20/09/26 |
| #1211 | closed | PENGECEKAN WEBSITE PT DMS 07/09/2026 |
| #1210 | closed | GANTI MODEM AN LILI AMALIAH |
| #1206 | closed | GANTI MODEM AN SRI YUNINGSIH |
| #1187 | closed | PENGECEKAN CCTV ALAM NGARIUNG |
| #1159 | closed | A/N DWI ANGGRAENI |
| #1112 | closed | INSTALASI BROADBAND A/N FAYZA NURSALSABILA PUTRI |
| #1111 | closed | INSTALASI BROADBAND A/N suciawati |
| #1110 | closed | INSTALASI BROADBAND A/N NIKSON PARLINDUNGAN |
| #1109 | closed | INSTALASI BROADBAND A/N ABDULLAH HANAFI |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #1292 | closed | MAIN LINK DOWN ALAMNGARIUNG RESORT |
| #1251 | closed | PERBAIKAN KABEL PUTUS ALAM NGARIUNG RESORT |
| #1187 | closed | PENGECEKAN CCTV ALAM NGARIUNG |
| #1180 | closed | PENGECEKAN MODEM LOSS POS SECURITY 21/09/2026 |
| #1179 | closed | PENGECEKAN ONU LOSS DI MESS ALAMNGARIUNG 20/09/2026 |
| #1178 | closed | PENGECEKAN FO CUT DI ALAMNGARIUNG 18/09/2026 |
| #1177 | closed | PENGECEKAN MODEM LOSS BATAK KARO 30/08/2026 |
| #1176 | closed | PENGGANTIAN ONU UNTUK OUTDOOR ADILUHUNG 28/08/2026 |
| #1175 | closed | PENGECEKAN MODEM LOSS KAMAR PRASANTRI 24/08/2026 |
| #1174 | closed | PENGECEKAN OUTDOOR ALAMNGARIUNG 8/08/2026 |
Raw JSON
{"id":45,"customer_id":3,"ticket_type":"corporate","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":14,"assigned_role":"subscriber","request_by":"BUDI","topic_id":1,"subtopic_id":0,"channel_id":1,"subject":"PENGECEKAN AP OUTDOOR OFFICE","description":"<p>Informasi dari team alam ngariung bahwa HP/LAPTOP tidak bisa terhubung ke wifi outdoor sehingga perlu dilakukan pengecekan dilokasi</p>","status":"closed","priority":"medium","created_by":5,"created_at":"2026-02-06 08:00:47","updated_at":"2026-04-12 09:33:04","last_activity":"2026-04-12 09:33:04","company_name":"ALAM NGARIUNG RESORT","topic_name":"Technical","subtopic_name":"","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Ronald Maradona","reply_count":9,"assignees":[{"type":"employee","value":"14","display_name":"Ronald Maradona"},{"type":"role","value":"subscriber","display_name":"TS"}],"images":"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/1000200187.jpg","replies":[{"id":45,"user_id":14,"display_name":"Ronald Maradona","reply_text":"Baik, saat ini akan berangkat ke lokasi","created_at":"2026-02-06 09:19:10"},{"id":46,"user_id":14,"display_name":"Ronald Maradona","reply_text":"redaman -20","created_at":"2026-02-06 10:08:16"},{"id":47,"user_id":3,"display_name":"Chairul Syawal","reply_text":"<p>Untuk kendalanya apa dan updatenya saat ini bagaimana?</p>","created_at":"2026-02-06 10:31:58"},{"id":49,"user_id":1,"display_name":"fatwarachman","reply_text":"<p>Laporn nya yg rinci dan jelas</p>","created_at":"2026-02-06 14:19:27"},{"id":50,"user_id":14,"display_name":"Ronald Maradona","reply_text":"<!--more-->\r\n\r\nredaman AP -20\r\n\r\nPengecekan onu aman redaman aman\r\n\r\n-20 , kabel LAN aman.\r\n\r\nSepertinya kabel jalur fo yg ke AP yg bermasalah.\r\n\r\nUntuk pergantian kabel nya di jadwal kan besok pagi , karena butuh peralatan linggis, pacul, sendok semen\r\n\r\nDan kabel fo.. Sekian info nya Terima kasih","created_at":"2026-02-06 14:36:11"},{"id":53,"user_id":1,"display_name":"fatwarachman","reply_text":"<p>Kapan dikerjakan lagi?</p>","created_at":"2026-02-07 11:30:16"},{"id":62,"user_id":14,"display_name":"Ronald Maradona","reply_text":"Hari sabtu 7 February 2026\r\n\r\nUntuk AP office dan area camping onu nya yg bermasalah,onu diganti sudah on / aktif lagi\r\n\r\n ","created_at":"2026-02-07 14:23:14"},{"id":63,"user_id":14,"display_name":"Ronald Maradona","reply_text":"Hari sabtu 7 February 2026\r\n\r\nUntuk AP office dan area camping onu nya yg bermasalah,onu diganti\r\n\r\n<img style=\"max-width: 100%;height: auto\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/1000200187.jpg\" alt=\"Attachment\" />\r\n\r\nsudah on / aktif lagi\r\n\r\n ","created_at":"2026-02-07 14:23:17"},{"id":64,"user_id":1,"display_name":"fatwarachman","reply_text":"<p>Alhamdulillah mantap. Aapakah dsana masih ada issue lain selain ini?</p>","created_at":"2026-02-07 14:33:43"}]}