Ticket / ANISA MADRONI
PERBAIKAN CUSTOMER A/N ANISA MADRONI
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 475Closed 453Resolved 12
Meta
Customer ANISA MADRONIStatus closedPattern LOS / optical power high attenuation
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1035 | in_progress | MODEM LOSS A/N CITRA CUSTOMI |
| #1034 | in_progress | MODEM LOSS A/N ANISA MADRONI |
| #1033 | in_progress | PERBAIKAN MODEM LOSS A/N CITRA CUSTOMI |
| #1032 | in_progress | PERBAIKAN MODEM LOSS A/N HARYANTI YANTI |
| #1031 | in_progress | PERBAIKAN REDAMAN TINGGI A/N NENG IDA |
| #1028 | closed | PERBAIKAN ODP LOSS 7.2.6/8 |
| #1027 | in_progress | PERBAIKAN MODEM A/N MUHAMMAD ROHMAN |
| #1024 | closed | PERBAIKAN BROADBAND A/N OCIH ABIZAR |
| #1023 | in_progress | PERBAIKAN BROADBAND A/N SRI ARIANTI |
| #1022 | closed | PERBAIKAN BROADBAND A/N FERA ERLINDA |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #1034 | in_progress | MODEM LOSS A/N ANISA MADRONI |
Raw JSON
{"id":592,"customer_id":332,"ticket_type":"broadband","eyzet_customer_id":"2354523e53@chr.net","eyzet_customer_name":"ANISA MADRONI","employee_id":15,"assigned_role":"subscriber","request_by":"ANISA MADRONI","topic_id":1,"subtopic_id":0,"channel_id":1,"subject":"PERBAIKAN CUSTOMER A/N ANISA MADRONI","description":"<p>Info dari customer bahwa modem dilokasi loss</p>","status":"closed","priority":"medium","created_by":5,"created_at":"2026-05-14 09:08:11","updated_at":"2026-05-18 14:23:45","last_activity":"2026-05-18 14:23:45","company_name":"ANISA MADRONI","topic_name":"Technical","subtopic_name":"","channel_name":"WhatsApp","status_label":"Closed","employee_name":"M Fikri Abillah","reply_count":1,"assignees":[{"type":"employee","value":"15","display_name":"M Fikri Abillah"},{"type":"employee","value":"14","display_name":"Ronald Maradona"},{"type":"role","value":"subscriber","display_name":"TS"}],"images":"","replies":[{"id":930,"user_id":2,"display_name":"Septi Hariyani","reply_text":"<p>sudah dilakukan pengecekan oleh tim teknisi dan saat ini internet sudah lancar kembali.</p>","created_at":"2026-05-18 14:23:35"}]}