Ticket / MUHAMMAD DODI
MODEM LOSS - A/N MUHAMMAD DODI
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 667Closed 636Resolved 12
Meta
Customer MUHAMMAD DODIStatus closedPattern LOS / optical power high attenuation
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1304 | in_progress | MODEM LOSS A/N NINING SUNINGSIH |
| #1303 | open | Modem mmengalami LOSS A/N ATIK NIRMALASARI |
| #1302 | open | Modem mmengalami LOSS A/N AHMAD PRIYANTO |
| #1301 | in_progress | MODEM LOSS A/N CHOIRIAH HERMAWAN |
| #1299 | in_progress | MODEM LOSS AN FAYZA NURSALSABILA PUTRI |
| #1298 | closed | MODEM LOSS AN FAYZA NURSALSABILA PUTRI |
| #1297 | in_progress | MODEM LOSS AN MOCH RIZKI |
| #1296 | in_progress | MODEM LOSS AN SINTA DELLA |
| #1295 | in_progress | MODEM LOSS AN POS PONDOK KENCANA |
| #1292 | closed | MAIN LINK DOWN ALAMNGARIUNG RESORT |
Raw JSON
{"id":696,"customer_id":386,"ticket_type":"broadband","eyzet_customer_id":"122024000022@lldb.net","eyzet_customer_name":"MUHAMMAD DODI","employee_id":0,"assigned_role":"subscriber","request_by":"MUHAMMAD DODI","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"MODEM LOSS - A/N MUHAMMAD DODI","description":"<p>terjadi loss pada koneksi MUHAMMAD DODI</p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/06/dodi-m.png\" border=\"0\" alt=\"Attachment\" width=\"839\" style=\"max-width: 100%;height: 409px\" /></p>\r\n<p> </p>","status":"closed","priority":"medium","created_by":25,"created_at":"2026-06-08 13:59:31","updated_at":"2026-06-09 09:48:49","last_activity":"2026-06-09 09:48:49","company_name":"MUHAMMAD DODI","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"","reply_count":1,"assignees":[{"type":"role","value":"subscriber","display_name":"TS"}],"images":"http://portaljagad.rafatek.net/wp-content/uploads/2026/06/dodi-m.png, http://portaljagad.rafatek.net/wp-content/uploads/2026/06/Screenshot_61-dodi.png","replies":[{"id":1077,"user_id":25,"display_name":"Annisa Nurhidayah PENUS","reply_text":"<p>Internet customer terpantau sudah aktif dan kembali normal dengan redaman -24.55 dBm</p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/06/Screenshot_61-dodi.png\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p> </p>\r\n<p> </p>","created_at":"2026-06-09 09:48:40"}]}