Ticket / LINAWATI
MODEM LOSS A/N LINAWATI
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 667Closed 636Resolved 12
Meta
Customer LINAWATIStatus closedPattern LOS / optical power high attenuation
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1304 | in_progress | MODEM LOSS A/N NINING SUNINGSIH |
| #1303 | open | Modem mmengalami LOSS A/N ATIK NIRMALASARI |
| #1302 | open | Modem mmengalami LOSS A/N AHMAD PRIYANTO |
| #1301 | in_progress | MODEM LOSS A/N CHOIRIAH HERMAWAN |
| #1299 | in_progress | MODEM LOSS AN FAYZA NURSALSABILA PUTRI |
| #1298 | closed | MODEM LOSS AN FAYZA NURSALSABILA PUTRI |
| #1297 | in_progress | MODEM LOSS AN MOCH RIZKI |
| #1296 | in_progress | MODEM LOSS AN SINTA DELLA |
| #1295 | in_progress | MODEM LOSS AN POS PONDOK KENCANA |
| #1292 | closed | MAIN LINK DOWN ALAMNGARIUNG RESORT |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #1219 | closed | MODEM LOSS A/N LINAWATI |
Raw JSON
{"id":709,"customer_id":391,"ticket_type":"broadband","eyzet_customer_id":"122025000223@btr.net","eyzet_customer_name":"LINAWATI","employee_id":10,"assigned_role":"","request_by":"LINAWATI","topic_id":1,"subtopic_id":0,"channel_id":1,"subject":"MODEM LOSS A/N LINAWATI","description":"<ul>\r\n<li>Mendapatkan informasi dari customer bahwa lampu modem menyala merah</li>\r\n<li>Saat di cek melalui eyzet, customer terpantau offline</li>\r\n</ul>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/06/Screenshot-2026-06-10-080028.png\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p> </p>","status":"closed","priority":"medium","created_by":32,"created_at":"2026-06-10 08:00:42","updated_at":"2026-06-10 19:37:44","last_activity":"2026-06-10 19:37:44","company_name":"LINAWATI","topic_name":"Technical","subtopic_name":"","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Dede Doni","reply_count":3,"assignees":[{"type":"employee","value":"10","display_name":"Dede Doni"}],"images":"http://portaljagad.rafatek.net/wp-content/uploads/2026/06/Screenshot-2026-06-10-080028.png, http://portaljagad.rafatek.net/wp-content/uploads/2026/06/Screenshot-2026-06-10-193705.png","replies":[{"id":1087,"user_id":32,"display_name":"Afifah Indriyani","reply_text":"<strong>Schedule Created</strong><br>• Scheduled Date: June 10, 2026 9:00 am<br>• Created By: Afifah Indriyani<br>• Assigned To: Dede Doni<br>• Status: changed from Open to In Progress","created_at":"2026-06-10 08:01:00"},{"id":1099,"user_id":10,"display_name":"Dede Doni","reply_text":"<p>Redaman besar dari ODP,, d lakukan splesing ulang</p>","created_at":"2026-06-10 19:32:06"},{"id":1100,"user_id":32,"display_name":"Afifah Indriyani","reply_text":"<p>Saat ini customer sudah aktif kembali</p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/06/Screenshot-2026-06-10-193705.png\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p> </p>","created_at":"2026-06-10 19:37:35"}]}