Ticket / LINAWATI

MODEM LOSS A/N LINAWATI

Pattern stats, related by pattern, related by customer, raw ticket payload.

Pattern stats

Total 335Closed 322Resolved 11

Meta

Customer LINAWATIStatus closedPattern LOS / optical power high attenuation

Related by pattern

IDStatusSubject
#720in_progressMODEM LOSS A/N SITI NURLAELASARI
#719openMODEM LOSS - AN ENI SORAYA
#708closedMODEM LOSS A/N KASIHATI TELAUMBANUA
#706closedPERBAIKAN MODEM LOSS A/N INDRA KURNIAWAN
#703resolvedPERBAIKAN ODP 1.6.4/8
#696closedMODEM LOSS - A/N MUHAMMAD DODI
#690closedMODEM LOSS A/N INAH KARSINAH
#688closedModem LOSS A/N SUDIRA JAIM
#686closedPERBAIKAN MODEM LOSS A/N EUIS NURJANAH
#685closedPERBAIKAN MODEM LOSS A/N HERU HAERUDIN

Related by customer

IDStatusSubject

Raw JSON

{"id":709,"customer_id":391,"ticket_type":"broadband","eyzet_customer_id":"122025000223@btr.net","eyzet_customer_name":"LINAWATI","employee_id":10,"assigned_role":"","request_by":"LINAWATI","topic_id":1,"subtopic_id":0,"channel_id":1,"subject":"MODEM LOSS A/N LINAWATI","description":"<ul>\r\n<li>Mendapatkan informasi dari customer bahwa lampu modem menyala merah</li>\r\n<li>Saat di cek melalui eyzet, customer terpantau offline</li>\r\n</ul>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/06/Screenshot-2026-06-10-080028.png\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p>&nbsp;</p>","status":"closed","priority":"medium","created_by":32,"created_at":"2026-06-10 08:00:42","updated_at":"2026-06-10 19:37:44","last_activity":"2026-06-10 19:37:44","company_name":"LINAWATI","topic_name":"Technical","subtopic_name":"","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Dede Doni","reply_count":3,"assignees":[{"type":"employee","value":"10","display_name":"Dede Doni"}]}