Ticket / CBN - TPPAS
PENGECEKAN TPPAS NAMBO
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 206Closed 200Resolved 3
Meta
Customer CBN - TPPASStatus closedPattern ONU online but no internet
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1030 | open | PERBAIKAN JALUR PON 10 PENGKOLAN |
| #1026 | closed | PERBAIKAN BROADBAND A/N ADE LILIS ROHANA |
| #1025 | in_progress | ONU HUBIN dan PERPUSTAKAAN |
| #1016 | closed | PERBAIKAN BROADBAND A/N LILIS ROHANA |
| #1015 | in_progress | PERBAIKAN BROADBAND A/N ANDRIYANA/NUNUNG |
| #1010 | closed | PERBAIKAN BROADBAND A/N SUMARNI PUPUT |
| #1009 | closed | PERBAIKAN BROADBAND A/N LUSI YANTI |
| #1008 | closed | PERBAIKAN BROADBAND A/N MELA AYU LESTARI |
| #1005 | closed | PERBAIKAN BROADBAND A/N AMINATUL ROSIDAH |
| #1001 | closed | PERBAIKAN BROADBAND A/N NURHANI SUPANGKAT |
Raw JSON
{"id":942,"customer_id":89,"ticket_type":"corporate","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":14,"assigned_role":"subscriber","request_by":"Putra","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"PENGECEKAN TPPAS NAMBO","description":"<p>Tppas terpantau down.</p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/07/WhatsApp-Image-2026-07-22-at-17.46.30.jpeg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p> </p>","status":"closed","priority":"high","created_by":7,"created_at":"2026-07-23 07:32:15","updated_at":"2026-07-24 08:29:11","last_activity":"2026-07-24 08:29:11","company_name":"CBN - TPPAS","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Ronald Maradona","reply_count":2,"assignees":[{"type":"employee","value":"14","display_name":"Ronald Maradona"},{"type":"role","value":"subscriber","display_name":"TS"}],"images":"https://portaljagad.rafatek.net/wp-content/uploads/2026/07/WhatsApp-Image-2026-07-22-at-17.46.30.jpeg","replies":[{"id":1746,"user_id":7,"display_name":"Muhammad Ichwani Iskandar","reply_text":"<strong>Schedule Created</strong><br>• Scheduled Date: July 23, 2026 7:53 am<br>• Created By: Muhammad Ichwani Iskandar<br>• Assigned To: Ronald Maradona, TS<br>• Status: changed from Open to In Progress","created_at":"2026-07-23 07:53:15"},{"id":1753,"user_id":0,"display_name":"","reply_text":"Tiket ini secara otomatis dijadwalkan ulang ke tanggal July 24, 2026 oleh sistem karena status sebelumnya belum selesai.","created_at":"2026-07-23 21:11:32"}]}