Ticket / AHMAD GOZALI
MODEM LOSS CUSTOMER A/N AHMAD GOZALI
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 471Closed 449Resolved 12
Meta
Customer AHMAD GOZALIStatus closedPattern LOS / optical power high attenuation
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1031 | open | PERBAIKAN REDAMAN TINGGI A/N NENG IDA |
| #1028 | open | PERBAIKAN ODP LOSS 7.2.6/8 |
| #1027 | open | PERBAIKAN MODEM A/N MUHAMMAD ROHMAN |
| #1024 | closed | PERBAIKAN BROADBAND A/N OCIH ABIZAR |
| #1023 | in_progress | PERBAIKAN BROADBAND A/N SRI ARIANTI |
| #1022 | in_progress | PERBAIKAN BROADBAND A/N FERA ERLINDA |
| #1021 | closed | PERBAIKAN BROADBAND A/N TRI BUNGA Y |
| #1020 | closed | PERBAIKAN BROADBAND A/N Lusi Yanti |
| #1019 | in_progress | PERBAIKAN BROADBAND A/N ROSITA SUDIRJA |
| #1018 | closed | PERBAIKAN BROADBAND A/N WIDYAWATI CS |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #943 | closed | PERBAIKAN MODEM LOSS A/N AHMAD GOZALI |
Raw JSON
{"id":947,"customer_id":550,"ticket_type":"broadband","eyzet_customer_id":"23615rtu453@chr.net","eyzet_customer_name":"AHMAD GOZALI","employee_id":10,"assigned_role":"subscriber","request_by":"AHMAD GOZALI","topic_id":1,"subtopic_id":0,"channel_id":1,"subject":"MODEM LOSS CUSTOMER A/N AHMAD GOZALI","description":"<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/07/Screenshot_170.png\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p> </p>","status":"closed","priority":"medium","created_by":22,"created_at":"2026-07-24 08:43:28","updated_at":"2026-07-25 08:50:56","last_activity":"2026-07-25 08:50:56","company_name":"AHMAD GOZALI","topic_name":"Technical","subtopic_name":"","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Dede Doni","reply_count":3,"assignees":[{"type":"employee","value":"10","display_name":"Dede Doni"},{"type":"role","value":"subscriber","display_name":"TS"}],"images":"https://portaljagad.rafatek.net/wp-content/uploads/2026/07/Screenshot_170.png, https://portaljagad.rafatek.net/wp-content/uploads/2026/07/1000287562.jpg","replies":[{"id":1756,"user_id":22,"display_name":"Noc Rafatek","reply_text":"<strong>Schedule Created</strong><br>• Scheduled Date: July 24, 2026 8:46 am<br>• Created By: Noc Rafatek<br>• Assigned To: Dede Doni, TS","created_at":"2026-07-24 08:46:35"},{"id":1761,"user_id":0,"display_name":"","reply_text":"Tiket ini secara otomatis dijadwalkan ulang ke tanggal July 25, 2026 oleh sistem karena status sebelumnya belum selesai.","created_at":"2026-07-24 21:11:32"},{"id":1762,"user_id":34,"display_name":"rahmat hidayat","reply_text":"<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/07/1000287562.jpg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\nPerbaikan an Ahmad Gozali sudah UP kembali","created_at":"2026-07-25 08:42:05"}]}