Ticket / BANGKIT ANGGA P
PERBAIKAN BROADBAND - BANGKIT ANGGA
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 471Closed 449Resolved 12
Meta
Customer BANGKIT ANGGA PStatus closedPattern LOS / optical power high attenuation
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1031 | open | PERBAIKAN REDAMAN TINGGI A/N NENG IDA |
| #1028 | open | PERBAIKAN ODP LOSS 7.2.6/8 |
| #1027 | open | PERBAIKAN MODEM A/N MUHAMMAD ROHMAN |
| #1024 | closed | PERBAIKAN BROADBAND A/N OCIH ABIZAR |
| #1023 | in_progress | PERBAIKAN BROADBAND A/N SRI ARIANTI |
| #1022 | in_progress | PERBAIKAN BROADBAND A/N FERA ERLINDA |
| #1021 | closed | PERBAIKAN BROADBAND A/N TRI BUNGA Y |
| #1020 | closed | PERBAIKAN BROADBAND A/N Lusi Yanti |
| #1019 | in_progress | PERBAIKAN BROADBAND A/N ROSITA SUDIRJA |
| #1018 | closed | PERBAIKAN BROADBAND A/N WIDYAWATI CS |
Related by customer
| ID | Status | Subject |
|---|
Raw JSON
{"id":948,"customer_id":552,"ticket_type":"broadband","eyzet_customer_id":"122024000095@lldn.net","eyzet_customer_name":"BANGKIT ANGGA P","employee_id":10,"assigned_role":"subscriber","request_by":"BANGKIT ANGGA P","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"PERBAIKAN BROADBAND - BANGKIT ANGGA","description":"<p>Informasi dari customer terdapat lampu loss merah pada perangkat dilokasi</p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/07/Screenshot_24.jpg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p> </p>","status":"closed","priority":"medium","created_by":8,"created_at":"2026-07-24 13:27:54","updated_at":"2026-07-27 07:02:00","last_activity":"2026-07-27 07:02:00","company_name":"BANGKIT ANGGA P","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Dede Doni","reply_count":4,"assignees":[{"type":"employee","value":"10","display_name":"Dede Doni"},{"type":"role","value":"subscriber","display_name":"TS"}],"images":"https://portaljagad.rafatek.net/wp-content/uploads/2026/07/Screenshot_24.jpg, https://portaljagad.rafatek.net/wp-content/uploads/2026/07/Screenshot-2026-07-27-at-07.01.05.png","replies":[{"id":1768,"user_id":22,"display_name":"Noc Rafatek","reply_text":"<strong>Schedule Created</strong><br>• Scheduled Date: July 25, 2026 8:54 am<br>• Created By: Noc Rafatek<br>• Assigned To: Dede Doni, TS<br>• Status: changed from Open to In Progress","created_at":"2026-07-25 08:55:03"},{"id":1775,"user_id":0,"display_name":"","reply_text":"Tiket ini secara otomatis dijadwalkan ulang ke tanggal July 26, 2026 oleh sistem karena status sebelumnya belum selesai.","created_at":"2026-07-25 21:11:32"},{"id":1781,"user_id":0,"display_name":"","reply_text":"Tiket ini secara otomatis dijadwalkan ulang ke tanggal July 27, 2026 oleh sistem karena status sebelumnya belum selesai.","created_at":"2026-07-26 21:11:32"},{"id":1784,"user_id":7,"display_name":"Muhammad Ichwani Iskandar","reply_text":"<p>Sudah di follow up oleh tim dan sudah online kembali.</p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/07/Screenshot-2026-07-27-at-07.01.05.png\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p> </p>","created_at":"2026-07-27 07:01:52"}]}