Terminasi Calon Mitra Ciapus AN. Ramdani, Kamis 30 Juli 2026

{"id":967,"customer_id":559,"ticket_type":"corporate","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":10,"assigned_role":"subscriber","request_by":"MUHAMAD RAMDANI","topic_id":1,"subtopic_id":1,"channel_id":1,"subject":"Terminasi Calon Mitra Ciapus AN. Ramdani, Kamis 30 Juli 2026","description":"<p>Dear Tim TS,</p>\r\n<p>Mohon untuk dapat dilakukan terminasi untuk calon pelanggan Mitra Ciapus AN. Ramdani. </p>\r\n<p>Hari Kamis, 30 Juli 2026. </p>\r\n<p>Terima kasih.</p>","status":"in_progress","priority":"medium","created_by":2,"created_at":"2026-07-28 13:28:15","updated_at":"2026-08-09 06:33:04","last_activity":"2026-07-31 08:36:18","company_name":"MUHAMAD RAMDANI CIAPUS","topic_name":"Technical","subtopic_name":"Installation","channel_name":"WhatsApp","status_label":"In Progress","employee_name":"Dede Doni","reply_count":13,"assignees":[{"type":"employee","value":"10","display_name":"Dede Doni"},{"type":"role","value":"subscriber","display_name":"TS"}],"images":"https://portaljagad.rafatek.net/wp-content/uploads/2026/07/WhatsApp-Image-2026-07-31-at-08.32.01.jpeg","replies":[{"id":1832,"user_id":7,"display_name":"Muhammad Ichwani Iskandar","reply_text":"<strong>Schedule Created</strong><br>• Scheduled Date: July 30, 2026 7:41 am<br>• Created By: Muhammad Ichwani Iskandar<br>• Assigned To: Dede Doni, TS<br>• Status: changed from Open to In Progress","created_at":"2026-07-30 07:41:05"},{"id":1838,"user_id":0,"display_name":"","reply_text":"Tiket ini secara otomatis dijadwalkan ulang ke tanggal July 31, 2026 oleh sistem karena status sebelumnya belum selesai.","created_at":"2026-07-30 21:11:31"},{"id":1852,"user_id":32,"display_name":"Afifah Indriyani","reply_text":"<ul>\r\n<li>Telah dilakukan proses terminasi oleh tim teknis di server 1 dan 2</li>\r\n<li>Dibutuhkan penarikan kabel baru sepanjang 50 meter ke arah server sekolah </li>\r\n<li>Akan dijadwalkan hari ini untuk penarikan</li>\r\n</ul>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/07/WhatsApp-Image-2026-07-31-at-08.32.01.jpeg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p>&nbsp;</p>","created_at":"2026-07-31 08:35:25"},{"id":1853,"user_id":32,"display_name":"Afifah Indriyani","reply_text":"<strong>Schedule Created</strong><br>• Scheduled Date: July 31, 2026 10:00 am<br>• Created By: Afifah Indriyani<br>• Assigned To: Dede Doni, TS","created_at":"2026-07-31 08:36:18"},{"id":1858,"user_id":0,"display_name":"","reply_text":"Tiket ini secara otomatis dijadwalkan ulang ke tanggal August 1, 2026 oleh sistem karena status sebelumnya belum selesai.","created_at":"2026-07-31 21:11:33"},{"id":1870,"user_id":0,"display_name":"","reply_text":"Tiket ini secara otomatis dijadwalkan ulang ke tanggal August 2, 2026 oleh sistem karena status sebelumnya belum selesai.","created_at":"2026-08-01 21:11:35"},{"id":1884,"user_id":0,"display_name":"","reply_text":"Tiket ini secara otomatis dijadwalkan ulang ke tanggal August 3, 2026 oleh sistem karena status sebelumnya belum selesai.","created_at":"2026-08-02 21:11:30"},{"id":1901,"user_id":0,"display_name":"","reply_text":"Tiket ini secara otomatis dijadwalkan ulang ke tanggal August 4, 2026 oleh sistem karena status sebelumnya belum selesai.","created_at":"2026-08-03 21:11:30"},{"id":1910,"user_id":0,"display_name":"","reply_text":"Tiket ini secara otomatis dijadwalkan ulang ke tanggal August 5, 2026 oleh sistem karena status sebelumnya belum selesai.","created_at":"2026-08-04 21:11:31"},{"id":1938,"user_id":0,"display_name":"","reply_text":"Tiket ini secara otomatis dijadwalkan ulang ke tanggal August 6, 2026 oleh sistem karena status sebelumnya belum selesai.","created_at":"2026-08-05 21:11:31"},{"id":1958,"user_id":0,"display_name":"","reply_text":"Tiket ini secara otomatis dijadwalkan ulang ke tanggal August 7, 2026 oleh sistem karena status sebelumnya belum selesai.","created_at":"2026-08-06 21:11:32"},{"id":1989,"user_id":0,"display_name":"","reply_text":"Tiket ini secara otomatis dijadwalkan ulang ke tanggal August 8, 2026 oleh sistem karena status sebelumnya belum selesai.","created_at":"2026-08-07 21:11:31"},{"id":2024,"user_id":0,"display_name":"","reply_text":"Tiket ini secara otomatis dijadwalkan ulang ke tanggal August 9, 2026 oleh sistem karena status sebelumnya belum selesai.","created_at":"2026-08-08 21:11:31"}]}