Ticket / HERA WATI
DISMANTLE PERANGKAT - HERA WATI
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 96Closed 89Resolved 1
Meta
Customer HERA WATIStatus openPattern General connectivity / misc
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1029 | open | GANTI MODEM AN SAEPUDIN HAMZAH |
| #998 | open | PENCABUTAN MODEM (UNSUBSCRIBE) AN ANISSA ZULHIJAH |
| #992 | open | DISMANTLE PERANGKAT - NOVIANSYAH TIAN |
| #990 | open | DISMANTLE PERANGKAT - LISDA JUNIWANTI |
| #977 | closed | ADAPTOR EROR A/N POS PULO EMPANG |
| #969 | closed | SURVEI LOKASI BARU POP PADJAJARAN |
| #967 | in_progress | Terminasi Calon Mitra Ciapus AN. Ramdani, Kamis 30 Juli 2026 |
| #921 | closed | KONEKSI OFF |
| #904 | closed | PON BLINKING - LIANA SULIS |
| #903 | closed | PON BLINKING - TOMAS SATIRI |
Related by customer
| ID | Status | Subject |
|---|
Raw JSON
{"id":991,"customer_id":573,"ticket_type":"broadband","eyzet_customer_id":"2237fxjr20@lldn.net","eyzet_customer_name":"HERA WATI","employee_id":14,"assigned_role":"subscriber","request_by":"HERA WATI","topic_id":1,"subtopic_id":4,"channel_id":4,"subject":"DISMANTLE PERANGKAT - HERA WATI","description":"<p>Dismantle perangkat modem </p>","status":"open","priority":"medium","created_by":8,"created_at":"2026-08-03 11:13:28","updated_at":"2026-08-09 06:33:04","last_activity":"2026-08-03 11:13:28","company_name":"HERA WATI","topic_name":"Technical","subtopic_name":"Dismantle","channel_name":"Direct Info","status_label":"Open","employee_name":"Ronald Maradona","reply_count":0,"assignees":[{"type":"employee","value":"14","display_name":"Ronald Maradona"},{"type":"role","value":"subscriber","display_name":"TS"}],"images":"","replies":[]}