Customer / Group
HERU HAERUDIN
Histori, pattern dominan, trend bulanan, link ke local insight dan portal ticket.
Pattern dominan
Trend bulanan
Status
| Status | Count |
|---|---|
| closed | 5 |
Pattern table
| Pattern | Count |
|---|---|
| Modem / ONU hardware error | 2 |
| LOS / optical power high attenuation | 2 |
| ONU online but no internet | 1 |
Histori ticket
local insight + portal
| ID | Status | Subject | Pattern | Links |
|---|---|---|---|---|
| #963 | closed | MODEM LOSS - A/N HERU HAERUDIN | LOS / optical power high attenuation | |
| #960 | closed | MODEM ERROR A/N HERU HAERUDIN | Modem / ONU hardware error | |
| #689 | closed | MODEM ERROR A/N HERU HAERUDIN | Modem / ONU hardware error | |
| #685 | closed | PERBAIKAN MODEM LOSS A/N HERU HAERUDIN | LOS / optical power high attenuation | |
| #10 | closed | KONEKSI OFF PON MODEM KEDIP | ONU online but no internet |